Amber Hickman

3 weeks ago | technologyrecord.com | Amber Hickman

Solgari has launched a new AI-powered chatbot built on Microsoft Copilot Studio that is designed to help organisations improve customer engagement. Businesses will be able to integrate the chatbot directly into their websites, allowing their customers to interact with it through a chat interface. This will allow customers to get 24/7 assistance with the option to pass queries to a live agent if needed.

3 weeks ago | technologyrecord.com | Amber Hickman

Microsoft has launched a new European Security Program to address the evolving cyberthreat landscape in the continent. The initiative is in line with one of the five European digital commitments that Microsoft shared in April 2025.   The new programme will expand the geographic reach of Microsoft’s existing work and introduce new elements that will protect European governments from ransomware groups and cyberattacks.

3 weeks ago | cruiseandferry.net | Amber Hickman

Destination immersion has become a common desire for cruise guests, but this can be hard to accomplish during short cruises and port calls that only last for a few hours. Therefore, more cruise lines are looking to extend the amount of time they spend in each destination to provide guests with a complete and immersive experience. One example is luxury small-ship operator Seabourn.

3 weeks ago | technologyrecord.com | Amber Hickman

Shure was founded in 1925 with the goal of redefining and reshaping audio technology. Now, as the firm approaches its 100-year anniversary, it is reflecting on the rich history that continues to influence its work today. “Our culture is focused on building the best audio products and that continues to grow every year,” says Tyler Troutman, manager of strategic market development at Shure.

1 month ago | cruiseandferry.net | Amber Hickman

Three of Azamara Cruises’ sister ships – Azamara Journey, Onward and Quest – met for the first time in the cruise line’s history in Barcelona, Spain, this week. To celebrate the occasion, guests onboard the three vessels enjoyed a new AzAmazing evening hosted at the Finca Mas Solers, a 19th-century Renaissance-style mansion. The event celebrated local culture with live Rumba Catalana music, flamenco dancing, human tower performances and local food and drink.