Andy Wiggan

Jun 27, 2024 | techradar.com | Andy Wiggan

(Image credit: Getty Images)It’s not every day you hear a company asking to pay for something. But in our response to the upcoming roll-out of commercial Variable Recurring Payments (VRPs), we're doing exactly that. To understand why we want banks to charge us, we need to start from the beginning. In 2016 the Competition and Markets Authority (CMA) introduced a new competition remedy, imposed on the UK’s nine largest retail banks.

Dec 17, 2023 | retailbiz.com.au | Andy Wiggan

Believe it or not, making a payment may be the most emotional thing you experience all day. Saving up for a deposit on a house, finally buying your dream car, even shopping for groceries or paying a fine – all payments are an emotionally charged experience. Sure, we’re always conscious of the impact payments have on our bank accounts, but we don’t often stop to think about how payments really impact our mood.

Jun 15, 2023 | retailbiz.com.au | Emily Bencic |Andy Wiggan

The way we pay for goods and services has evolved, and as we’ve moved away from clunky payment devices such as PIN pads and shifted to digital, we are heading toward a world of truly streamlined – or frictionless –payments. What does friction in payments mean? Friction essentially refers to any hurdle or obstacle in the payment process that may slow down or, in undesirable cases, deter customers from completing their transactions.

Apr 11, 2023 | finextra.com | Yuri Kropelnytsky |Chris Principe |Mousser Rahmouni |Andy Wiggan

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Apr 6, 2023 | finextra.com | Mousser Rahmouni |Andy Wiggan |Jamel Derdour |Omar El-Gazzar

In response to the demand for faster and more convenient payment options, the Federal Reserve has launched a plan to modernize the US payment system, including the implementation of real-time payments. The idea for this innovative payment service has been in the works for over a decade. Its implementation is expected to revolutionize the banking industry by providing customers with a more efficient and seamless payment experience.