Bill Ashland

Featured in: Favicon

cuinsight.com

Articles

Clarity over chaos: Reclaiming what matters

2 weeks ago | cuinsight.com | Randall Smith |Susan Toalson McGinty |Greg Crandell |Bill Ashland

Right now, it feels like we’re all living in a storm of distraction—shouting headlines, polarized opinions, viral hot takes, and information coming at us faster than we can process it. Whether you lead a credit union, a team, or just your own life, you’ve likely felt it: the pressure to react to everything, to stay constantly “informed,” to have a take on every issue. But what if the real work isn’t reacting at all?
ACH modernization: Insights from the experts

Feb 28, 2024 | cuinsight.com | Kristen Jason |Mark Brantley |Bill Ashland |Sydney Isabelle Mayer

Automated Clearing House (ACH) modernization stands out as a pivotal area of development in payments. In a webinar hosted by Banking Exchange, industry experts Alex Romeo, Operations Strategy Vice President at Federal Reserve Financial Services, and Paul Steinbrecher, Director of Payments Consulting at Alacriti, discussed the future of ACH systems. Here, we capture the insights shared during the Q&A session where financial institution executives raised their questions about the future of ACH.
Credit unions in the metaverse

Feb 28, 2024 | cuinsight.com | Mark Brantley |Bill Ashland |Sydney Isabelle Mayer |Christie Smith

Imagine a world where traditional banks never existed and where credit unions were the only financial institutions. A reality where the word “banking” was never in the American lexicon and the acronym FDIC stood for the Fire Department Instructors Conference. This is not a science fiction movie, nor the Twilight Zone, but rather a very possible reality in a spatial computing dimension that could redefine how credit unions do business.
THINK 24 Speaker Spotlight: Jamie Siminoff, Founder of Ring; Chief Doorman & CSO, Latch

Feb 27, 2024 | cuinsight.com | Bill Ashland |Sydney Isabelle Mayer |Christie Smith |Acclaim Federal

From your doorstep to the mainstage at THINK 24, get excited to hear from the inspiring Jamie Siminoff, founder of Ring and current Chief Doorman and CSO for Latch, a company that makes spaces better places to live, work, and visit through a system of software, devices, and services. From tinkering in a garage to a failed Shark Tank pitch to a $1 billion sale, Jamie Siminoff has been on a rollercoaster of a journey.
Good Governance: The benefits of online voting for credit unions

Feb 27, 2024 | cuinsight.com | Tony Hoff |Bill Ashland |Sydney Isabelle Mayer

Most credit unions now offer convenient and secure mobile online banking for their members, as well as many other time-saving technologies—so it comes as no surprise that members appreciate the ability to vote in credit union elections as quickly and easily as they manage their finances. With transport layer security encryption and state-of-the-art technology, there is no safer, simpler or more reliable way to enable voting on your members’ smartphones and devices.
The power of personal development

Feb 27, 2024 | cuinsight.com | Frank Allgood |Bill Ashland |Sydney Isabelle Mayer |Christie Smith

Let’s get real: You’ve hired people at your credit union that didn’t work out. Some were never the right fit, while others lost something over time. I’m reminded of when one of our credit unions hired a marketing specialist. She was rather boastful about having earned a bachelor’s degree in marketing, and she was quick to point out to others at the credit union who did not have degrees. She created waves fast, and clearly hadn’t mastered what it takes to build and maintain great relationships.
Your members, especially the young ones, want a frictionless experience

Feb 27, 2024 | cuinsight.com | Bill Ashland |Sydney Isabelle Mayer |Christie Smith |Acclaim Federal

A staggering 55% of consumers are willing to switch institutions for better digital services, and a majority now expect financial institutions to understand their unique needs. Does your credit union meet their expectations? Download this free e-book for the latest strategies your credit union needs to provide the digital experience your members (and especially younger members) demand.
Why pay for therapy when your tellers provide it for free?

Feb 27, 2024 | cuinsight.com | Lauren Culp |Joshua Barclay |Becky Reed |Bill Ashland

Members really only want to go to your branch when they have an issue. Is your frontline equipped enough to handle the challenge?
5 features of an effective referral program strategy

Feb 27, 2024 | cuinsight.com | Bill Ashland |Sydney Isabelle Mayer |Christie Smith |Acclaim Federal

A robust referral program strategy is pivotal for sustained growth and customer engagement. It taps into the influential force of satisfied customers advocating for your brand and fosters a network of loyal brand ambassadors. By harnessing the organic power of word-of-mouth marketing, businesses can exponentially expand their reach, build credibility, and create a virtuous customer acquisition cycle beyond traditional marketing methods.
Spiczenski: What to expect from the revamped GAC

Feb 27, 2024 | cuinsight.com | Bill Ashland |Sydney Isabelle Mayer |Christie Smith |Acclaim Federal

America’s Credit Unions Chief Association Services Officer Todd Spiczenski is excited to welcome the credit union industry to Washington, D.C., to advocate with a unified voice for the first time as the new organization. “It takes your breath away,” Spiczenski says of the premier advocacy event that brings nearly 6,000 advocates to the nation’s capital.