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Nov 20, 2024 | 
bizcommunity.com | Charlie Stewart |Mongezi Mtati
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South Africa’s township consumers value trust, authenticity, and collaboration as key drivers in their buying decisions. That’s according to the 2024 Township Customer Experience (CX) Report, released today by Africa’s largest B Corp-certified marketing agency Rogerwilco, in partnership with Field & Insights Africa.
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Oct 21, 2024 | 
bizcommunity.com | Aa-isha Hassiem |Charlie Stewart |Lindsey Schutters
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Using build-for-purpose enterprise AI solutions to improve customer experience (CX) helps companies get to know their customers and use that knowledge to delight them throughout the customer journey, from offer to ongoing support and service.
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Sep 25, 2024 | 
bizcommunity.com | Nqobile Dludla |Charlie Stewart
Shoprite has launched a new campaign to remind customers it continues to stand firm on a promise originally made 45 years ago – when the supermarket chain first opened its doors – to provide people with access to essential goods and services at the lowest prices, even in the most challenging economic times.
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Sep 3, 2024 | 
bizcommunity.com | Charlie Stewart
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The digital age has revolutionised our daily lives, from the convenience of ordering groceries with a swipe to maintaining instant connections with loved ones. This shift has also fundamentally altered how consumers interact with brands, redefining what an excellent customer experience truly means.
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Aug 30, 2024 | 
bizcommunity.com | Geetanjali Saluja |Nitika Garg |Charlie Stewart |Aa-isha Hassiem
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Today, Friday 30 August, sees the launch of Wimpy's R19.90 short Cappu-cci-no special that comprises the creative integration of sounds when coffee machine-meets-beatboxer. Wimpy's R19.90 short Cappu-cci-no special launch comprises the creative integration of sounds like a coffee machine-meets-beatboxer (Image supplied)The stunt unfolded at Mall of Africa, Johannesburg.
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Aug 29, 2024 | 
bizcommunity.com | Lindsey Schutters |Geetanjali Saluja |Nitika Garg |Charlie Stewart
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Its pioneering AI innovations and their substantial impact on various industries have seen Microsoft's brand value rise by 78% to $340.4bn, while Apple has toppled Google as the world's most valuable tech brand. This makes Microsoft the world’s second-fastest-growing tech brand and the world’s second-most valuable brand.
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Aug 26, 2024 | 
bizcommunity.com | Karabo Ledwaba |Charlie Stewart
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The app most banned in the world currently is Facebook, with 3.05 billion monthly users, while TikTok stands out as an app that may become banned in the US. Source: © 123rf 123rf The 10 most banned apps in the world, with Facebook the number one most banned app globallyThis is according to a new study from Linkee.ai that shows the most popular apps banned in multiple countries.
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Aug 26, 2024 | 
bizcommunity.com | Lindsey Schutters |Karabo Ledwaba |Charlie Stewart
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While marketing departments want to use AI, customer behavioural data, and the Internet of Things (IoT) to personalise customer interactions, they pose significant security risks.
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Aug 22, 2024 | 
bizcommunity.com | Lindsey Schutters |Karabo Ledwaba |Charlie Stewart
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South Africa is expected to see its ad market grow 6.0% this year. However, this translates to a 1.1% increase when measured in dollars owing to a weak rand by historical measures. Source: © 123rf 123rf South Africa's ad market is expected to see 6.0% this year says WarcThis is according to Warc’s 2024 global advertising spend forecast.
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Aug 20, 2024 | 
bizcommunity.com | Lindsey Schutters |Karabo Ledwaba |Charlie Stewart
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South Africa’s National AI Policy Framework recognises the transformative potential of AI technologies to drive economic growth and societal well-being and aims to integrate AI to enhance productivity, stimulate innovation, and position the country as a leader in AI innovation. Government views AI as a transformative force with the potential to significantly impact the country's economy.
