Chengyi Le

Nov 22, 2024 | mdpi.com | Ran Zheng |Ting Lu |Yu Chen |Chengyi Le

1. IntroductionIn the Internet era, comments on goods posted by users after shopping on e-commerce websites have become the main contents generated by network users [1]. These product purchase comments not only have a significant impact on potential consumers [2] but also serve as valuable feedback for merchants to improve on their products and enhance the user experience.