Chiara Cavaglieri
Senior Investigative Journalist at Which?
Investigative journo for @WhichUK and @WhichMoney [email protected] https://t.co/wMYxpzNQ7T Views my own.
Articles
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4 days ago |
which.co.uk | Chiara Cavaglieri
A moment’s distraction is all it takes to fall into a fraudster’s trap, such as an urgent phone call from ‘your bank’ during a busy day, but there are many simple ways to protect your financial accounts. I’ve spent more than a decade researching threats and battling to get bank fraud victims their money back, yet I’ve never felt unsafe using online or mobile banking.
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2 weeks ago |
which.co.uk | Chiara Cavaglieri
Dear Which?,I recently noticed a recurring payment of £40 to a company called scentnice.com for goods I never ordered and never received. I phoned my bank and cancelled the subscription, but I don’t know how I signed up for this and how they got my card details. I’ve lost more than £300 and NatWest says it won’t refund me. Why would a 75-year-old man subscribe to a perfume website? I think it will be a waste of time trying to recoup my loss. Matt M Wishaw, ScotlandChiara Cavaglieri, Which?
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3 weeks ago |
which.co.uk | Chiara Cavaglieri
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4 weeks ago |
which.co.uk | Chiara Cavaglieri
Maureen lost £6,250 to roofers who didn’t do the work and then disappeared. After a storm caused water damage to her home in July 2024, she searched for local roofers online and found one that appeared to have five-star reviews and a ‘Google Guarantee badge. She called and within days, five men came to her home. One of the men asked to see the loft. He said her insulation needed to be replaced for £2,200.
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1 month ago |
which.co.uk | Chiara Cavaglieri
Criminals generally aren’t fussy about where their targets live, but one HSBC Expat customer – who lost €50,000 to a sophisticated investment scam – was horrified to discover that her offshore account doesn't have the same protections against fraud losses as a UK account. An offshore bank account helps people more easily manage their money while they live or work overseas, yet customers may have no idea that they'll lose important consumer protections upon moving their funds abroad.
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Looking for payment experts pls - to tell me about "merchants of record" used by foreign businesses/websites who wish to take payments in the UK #journorequest
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