Chiara Cavaglieri's profile photo

Chiara Cavaglieri

Clapton in Gordano

Senior Investigative Journalist at Which?

Investigative journo for @WhichUK and @WhichMoney [email protected] https://t.co/wMYxpzNQ7T Views my own.

Articles

  • 2 weeks ago | which.co.uk | Chiara Cavaglieri

    Unsecured email accounts are being targeted by Sim-swap scammers, but a worrying escalation in cases suggests mobile networks should be doing more to protect customers. Sim swapping involves criminals hijacking your mobile number, which allows them to hack into online accounts and intercept text messages from your bank. At the beginning of the year, we published exclusive data showing that reports of Sim-swap scams to Action Fraud had doubled year-on-year.

  • 3 weeks ago | which.co.uk | Chiara Cavaglieri

    Identity fraud — when someone uses your stolen personal information for financial gain — is on the rise. But instead of getting support, you could be forced into a long, frustrating battle with a creditor who treats you with suspicion. That’s what happened to one victim who discovered fraudsters had run up £2,200 of debt in his name nearly six years earlier.

  • 3 weeks ago | which.co.uk | Chiara Cavaglieri

    Following the introduction of a groundbreaking fraud refund scheme, the payments regulator has revealed that 86% of losses were returned to victims in the first three months. Imagine being tricked into approving a bank transfer to a fraudster, only to discover you have no legal protection against this type of loss. This was the reality for too many scam victims, for too long, but it all changed on 7 October 2024. Eight years after Which?

  • 4 weeks ago | which.co.uk | Chiara Cavaglieri

    Banks will have to give 90 days’ notice and a clear explanation before shutting accounts from April 2026, under new rules to protect customers from unfair account closures, known as 'de-banking'.

  • 1 month ago | which.co.uk | Chiara Cavaglieri

    In the week that the 150th banking hub has opened its doors, major banks have signed a new £1.75bn contract to continue offering basic banking services at Post Office counters until at least 2030. The deal will bring in an extra £500m over five years for the Post Office, but with high street branches continuing to close, what does this mean for your access to in-person banking?

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Chiara Cavaglieri
Chiara Cavaglieri @Chiara_Cav
10 Mar 25

Looking for payment experts pls - to tell me about "merchants of record" used by foreign businesses/websites who wish to take payments in the UK #journorequest

Chiara Cavaglieri
Chiara Cavaglieri @Chiara_Cav
14 Feb 25

RT @WhichMoney: 🚨 Unauthorised mobile banking fraud has hit record levels – are you at risk? We reveal the 5 biggest banking security thre…

Chiara Cavaglieri
Chiara Cavaglieri @Chiara_Cav
14 Feb 25

RT @WhichMoney: 💔 Romance fraud is on the rise. £99.4m was lost in 2024 alone. Scammers are getting smarter, using AI-generated profiles…