Which?

Which? serves as the consumer advocate in the UK. We operate as a non-profit organization dedicated to safeguarding consumer rights. Our mission is to create a positive impact, ensuring that life is easier, fairer, and safer for everyone.

National, Consumer

English

Magazine

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Global

#11504

United Kingdom

#411

News and Media

#39

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Articles

Beware of dodgy ULEZ sites advertising on Google

3 days ago | which.co.uk | Tali Ramsey

Which? is warning drivers to beware of websites claiming to allow you to pay the ULEZ charge, after Transport for London (TfL) confirmed that it doesn’t use third-party organisations for payments. The Ultra Low Emission Zone (ULEZ) was introduced in 2019 to tackle London’s polluted air. As part of this, when you drive through any London borough, you must pay a £12.50 daily charge unless your vehicle is exempt.
Will a Best Buy travel insurance policy cost you more in 2025?

1 week ago | which.co.uk | Ravi Ghelani

Many of us buy travel insurance by getting a quote from a comparison site, then picking from the three to four cheapest policies. But good luck finding a Best Buy policy among them. Best Buy travel insurance provides a high level of cover, reducing the chances you'll have an expensive accident abroad that you won't be able to claim for. Just 22 of the 153 policies we analysed earlier this year made the cut, with price not being considered.
Which? exposes dodgy TV deals with 'was/now' pricing

1 week ago | which.co.uk | Ellie Simmonds

How often do you buy something that claims to have previously been a much higher price? Probably pretty frequently. In fact, 'was/now' prices are one of the most common types of discount. But our latest investigation reveals the truth behind these 'was' prices and exposes a string of tactics that could, in some cases, be misleading for shoppers.
More pensioners to get the Winter Fuel Payment

1 week ago | which.co.uk | Grace Witherden

More pensioners will get help with their energy bills this winter, after the government confirmed it will widen access to the Winter Fuel Payment by raising the income threshold to £35,000. The change, announced as part of the Spending Review, reverses part of last year’s restriction and means around nine million pensioners in England and Wales are now expected to benefit.
Social media platforms are failing to block dubious health ads

1 week ago | which.co.uk | Tali Ramsey

By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion. Across Meta-owned Facebook and Instagram, we found adverts making false medical claims, impersonating doctors, pretending to be endorsed by medical bodies and possibly not delivering the items they claim to sell, while still taking customers’ money.
Common Father’s Day scams to watch out for

1 week ago | which.co.uk | Tali Ramsey

Scammers look for easy ways to con gift buyers with heavily discounted goods or tempting competitions – but knowing what to look for can help you avoid falling victim. Each year, in the run-up to Father's Day, Which? spots various sneaky scams that claim to offer bargain barbecues, beer slabs or other tempting gifts. All aim to steal your personal and financial information or convince you to buy goods that simply don't exist.
Do you have enough life insurance cover?

1 week ago | which.co.uk | Ravi Ghelani

Life insurance is there to support your loved ones financially if you die – helping to cover major costs like mortgage payments, childcare and day-to-day living expenses. But just 43% of people in the UK have enough life insurance cover, according to a new analysis by financial services firm Hargreaves Lansdown. The gap is widest for those who often need it most. Only 36% of mortgage holders and 30% of couples with children have enough protection. For single parents, it’s just 10%. Here, Which?
You could soon be able to buy crypto investment ‘funds’ - but should you?

2 weeks ago | which.co.uk | Sam Richardson

You could soon be able to invest in Bitcoin, Ethereum and other cryptocurrencies with a familiar, regulated investment platform. The Financial Conduct Authority (FCA) has proposed letting retail (i.e. regular) investors buy crypto exchange-traded notes, a type of investment product, whereas previously only professional investors could do this.
Dodgy pricing tactics at Sports Direct 'may be breaking the law'

2 weeks ago | which.co.uk | Ellie Simmonds

A Which? investigation has uncovered questionable and dodgy pricing tactics at SportsDirect.com that we believe may be breaking the law. In particular, we found SportsDirect.com using reference prices that appear to be misleading. Our researchers analysed the prices of 160 different products sold on the Sports Direct website and found examples where the saving suggested by the higher reference price did not appear genuine. We've now called on the Competition and Markets Authority to investigate.
Can you take a power bank on a plane?

2 weeks ago | which.co.uk | Lauren Bell

Popular carriers in the US and Asia have recently tightened rules on the use of power banks on board planes around safety concerns. In January, an aircraft preparing for takeoff from Busan, South Korea, bound for Hong Kong, went up in flames. Interim investigation results suggest the fire was likely started by a broken power bank.