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2 weeks ago | 
chrisduffy.substack.com | Chris Duffy
I’m no spring chicken. I’ve known that for a while now, partly because I started using expressions like, “I’m no spring chicken.” That’s the kind of old timey saying that spring chickens rarely use. They’re too busy inventing new slang and creating cultural movements. But despite the fact that I am solidly a middle-aged dad now, I felt like I was keeping my finger on the pulse of popular culture through comedy.
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3 weeks ago | 
chrisduffy.substack.com | Chris Duffy
It was 9 p.m. on a Thursday in Mobile, Alabama and just about every restaurant in the area had shut down for the night. This was a problem because we had just finished the comedy show we were in town for and none of us had eaten dinner. We had arrived at the bar/restaurant that locals had recommended 5 minutes after their kitchen closed.
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4 weeks ago | 
mondaq.com | Chris Duffy |Saurabh Singh
Evolution is nothing new in business process outsourcing (BPO)– witness, for example, the gradual and ongoing trend towardsoffshoring. However, the speed of change in the last 12-18 monthshas been particularly startling, most notably in the customerexperience (CX) part of the sector. Change has been driven in part by developments in generative AI. It's a year since Klarna announced – to much fanfare– thatits new OpenAI-powered virtual assistant was already doing the jobof 700 full-time agents.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
It’s officially Spring and here in Los Angeles the lemon tree in our garden is weighed down with giant, football-sized lemons. These are not the kind of lemons you can buy in the store. They’re big and heavy and when I hand one to a friend, their immediate first reaction is “this lemon is HUGE.”It’s not at all clear to me that huge is a desirable quality in a lemon. A huge, fresh peach? Love that. A huge, crisp apple? Sounds great. A huge lemon?
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
I’m in the final stages of writing a book about humor and how to laugh more. It’s coming out early next year (2026). I’m excited! I’m also trying my best to make sure that publishing this book doesn’t ruin my life and reputation. You see, I’ve never been the most reliable narrator. I think I’m a pretty entertaining narrator! But you wouldn’t want me to be in charge of a narrative that required all the details to be exactly accurate.
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1 month ago | 
unionleader.com | Chris Duffy
GOOD MORNING!Just a few thoughts from the notebook, leading with an interesting concept from the college basketball world: Staying at the school where you started. That’s what Manchester’s Royce Williams did at Southern New Hampshire University. And it’s paying off in a big way. As the transfer portal continues to beckon players from all divisions nationally, Williams has used an old-school approach to becoming a star player for an NCAA Division II tournament-bound team.
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1 month ago | 
unionleader.com | Chris Duffy
As the final seconds ticked down in the overtime of Saturday’s league championship, with Southern New Hampshire University trailing Pace by two points, Kurtis Henderson wanted the basketball. Forget about the 1-for-10 shooting to that point. Henderson, a senior guard, stayed confident. So when he accepted a pass from Paul Greene, Henderson did what came natural. He sent one defender flying by with an up-fake, took one dribble, set his feet a few inches beyond the 3-point circle.
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1 month ago | 
unionleader.com | Chris Duffy
As the final seconds ticked down in the overtime of Saturday’s league championship, with Southern New Hampshire University trailing Pace by two points, Kurtis Henderson wanted the basketball. Forget about the 1-for-10 shooting to that point. Henderson, a senior guard, stayed confident. So when he accepted a pass from Paul Greene, Henderson did what came natural. He sent one defender flying by with an up-fake, took one dribble, set his feet a few inches beyond the 3-point circle.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
It’s hard to get a good haircut. A barber once told me the difference between a terrible haircut and a good haircut is two weeks, but that felt a lot like him making excuses for the fact that I was going to look like a stunt double from Dumb and Dumber for the next fourteen days. I’ve written before about how, for years, I used to only get my haircut by one particular guy but then he left the country and I wandered through a wilderness of careless clippers and untrustworthy razor blades.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
The dream of any entertainer living in LA is to be cast in a role you can count on for the rest of your career. I finally booked one!No, I’m not the star of a sitcom. No, I’m not a Marvel villain. Yes, I am Zero the Hero, an alien/physical embodiment of the base-ten number system who visits my friend Jocelyn’s kindergarten class each year on the 100th day of school. This is my third year recurring in the role, which Jocelyn tells me means that I have officially booked it for good.
