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6 days ago | 
unionleader.com | Chris Duffy
THE FEELING started as I watched Providence College practice in an empty SNHU Arena a day before they dropped the puck on the NCAA hockey regional. The feeling continued all weekend, through three games played before good crowds, even as Denver put the finishing touches on its regional championship triumph over Boston College.
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1 week ago | 
chrisduffy.substack.com | Chris Duffy
Los Angeles is a city known for its artists and creativity. People move here because they want to put their mark on the world. But the entertainment industry is notoriously fickle and they aren’t creating new movie stars like they used to. So a lot of LA’s most creative people end up desperately needing other outlets for their creative juices. Enter: the public sidewalk. I’m not talking about buskers playing guitar for spare change.
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2 weeks ago | 
unionleader.com | Chris Duffy
GOFFSTOWN — Wednesday was a very good day for the Goffstown High baseball team. The Grizzlies scored 19 runs on 21 hits and earned an early dismissal from Lions Field by beating a top Division I opponent by the 10-run rule. And they left with a record of 8-0. “It feels good,” said Goffstown coach Adam Lawrence after his club’s 19-7, six-inning victory over Londonderry. “These guys are playing good baseball. The other part I like is the chemistry.
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2 weeks ago | 
chrisduffy.substack.com | Chris Duffy
First of all, thank you so much to everyone who voted for me in the Webby Awards! I’m thrilled to announce that we won for best advice / how to podcast! I genuinely did not think we had a chance and I was so pleasantly shocked to find out we won.
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3 weeks ago | 
chrisduffy.substack.com | Chris Duffy
In a perfect summary of how my life/the world are going right now, I genuinely lost track of which day of the week it was and scrambled last minute to put this together. I’m in over my head and the wheels are coming off the wagon, but I still have a few recommendations for you. Next week, I’ll actually have an intro essay for you.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
I’m no spring chicken. I’ve known that for a while now, partly because I started using expressions like, “I’m no spring chicken.” That’s the kind of old timey saying that spring chickens rarely use. They’re too busy inventing new slang and creating cultural movements. But despite the fact that I am solidly a middle-aged dad now, I felt like I was keeping my finger on the pulse of popular culture through comedy.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
It was 9 p.m. on a Thursday in Mobile, Alabama and just about every restaurant in the area had shut down for the night. This was a problem because we had just finished the comedy show we were in town for and none of us had eaten dinner. We had arrived at the bar/restaurant that locals had recommended 5 minutes after their kitchen closed.
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1 month ago | 
mondaq.com | Chris Duffy |Saurabh Singh
Evolution is nothing new in business process outsourcing (BPO)– witness, for example, the gradual and ongoing trend towardsoffshoring. However, the speed of change in the last 12-18 monthshas been particularly startling, most notably in the customerexperience (CX) part of the sector. Change has been driven in part by developments in generative AI. It's a year since Klarna announced – to much fanfare– thatits new OpenAI-powered virtual assistant was already doing the jobof 700 full-time agents.
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1 month ago | 
chrisduffy.substack.com | Chris Duffy
It’s officially Spring and here in Los Angeles the lemon tree in our garden is weighed down with giant, football-sized lemons. These are not the kind of lemons you can buy in the store. They’re big and heavy and when I hand one to a friend, their immediate first reaction is “this lemon is HUGE.”It’s not at all clear to me that huge is a desirable quality in a lemon. A huge, fresh peach? Love that. A huge, crisp apple? Sounds great. A huge lemon?
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2 months ago | 
chrisduffy.substack.com | Chris Duffy
I’m in the final stages of writing a book about humor and how to laugh more. It’s coming out early next year (2026). I’m excited! I’m also trying my best to make sure that publishing this book doesn’t ruin my life and reputation. You see, I’ve never been the most reliable narrator. I think I’m a pretty entertaining narrator! But you wouldn’t want me to be in charge of a narrative that required all the details to be exactly accurate.
