Christine Horton

London

Writer and Editor at Freelance

Contributing Editor at Channel Futures

Books, music, cats, wrestling, occasionally sweary. Freelance journo and copywriter. Very little - if any - work stuff to be found here.

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Articles

Government’s AI transformation demands radical procurement overhaul

1 week ago | thinkdigitalpartners.com | Christine Horton

The UK government’s ambitions to become a global AI leader are being undermined by an outdated procurement system that perpetuates legacy technology and stifles innovation, according to Matt Cloke, CTO at British software company, Endava. “Governments have got into the habit of asking the same suppliers to solve all of their questions,” explained Cloke. “It’s like turkeys voting for Christmas. Do they genuinely want to transform the way in which government accesses IT and becomes more efficient?
Google Cloud seeks to improve access to public sector innovation with open AI

1 week ago | thinkdigitalpartners.com | Christine Horton

Editorial Google Cloud has partnered with the Allen Institute for AI (Ai2) to deliver open AI models for the public sector. Google Cloud argues that despite AI being high on the agenda, the public sector and highly regulated industries continue to face barriers to adoption due to a lack of model transparency and data privacy concerns.
Local government turning to AI to provide a better citizen experience

1 week ago | thinkdigitalpartners.com | Christine Horton

Local councils are embracing artificial intelligence (AI) to offer more efficient, responsive, and personalised interactions with residents. “Local authorities are experiencing a significant shift in how they approach customer service,” explained Will Blench, CEO of AnywhereNow, a cloud-based dialogue management and contact centre platform built on Microsoft Teams.
Government app to drive digital identity adoption in UK

1 week ago | thinkdigitalpartners.com | Christine Horton

The GOV.UK app is set to drive huge growth in the number of UK residents using digital identity. A new report from Juniper Research suggests that those using digital identity apps will rise from 6.9 million in 2025 to 25.5 million in 2029 – a growth of 267 percent. GOV.UK offers a digital identity platform that streamlines access to government services. More than 45 percent of the UK adult population will adopt the app by 2029, says the analyst firm.
Implementing AI in the public sector: Four tips to enhance adoption

1 week ago | thinkdigitalpartners.com | Christine Horton

Editorial The AI Opportunities Action Plan highlights the potential the technology has to enhance efficiency, improve service delivery and support better decision-making. The big question is: what does it mean for public services? AI in the public sector: Powering the futureRead more: Learn how AI can drive efficiency, improve public services, and empower public sector leaders to embrace the AI revolution. In practice, implementing AI in the public sector could look like:1.
Digital Identity: Global Roundup

1 week ago | thinkdigitalpartners.com | Christine Horton

Editorial United KingdomA public beta version of the register of digital identities and attributes services has gone live. The Office for Digital Identities and Attributes (ODIA) said it will make it easier for businesses and the public to check and find trusted digital identity products in the UK. It will be open for service providers once a service has been certified against the digital identity and attributes trust framework.
The future of Artificial Intelligence in government is trust-first or not at all

1 week ago | thinkdigitalpartners.com | Christine Horton

Editorial Everyone wants to talk about AI. Few want to talk about trust. AI is everywhere in government conversations. White papers. Roadmaps. Vision statements. But what’s often missing is trust – not as a legal checkbox or an ethics paragraph at the end, but as a design principle. Because if people don’t trust what your AI is saying, or what it’s doing with their data, it’s not just a failed product – it’s a failed service.
Palo Alto Revamping Partner Program

1 week ago | channelfutures.com | Christine Horton

Palo Alto Networks is refocusing on strategic partnerships and AI-driven security solutions, according to Patricia Murphy, VP, EMEA & LATAM ecosystems. Murphy indicated a pivot toward a more comprehensive partner ecosystem, highlighting investments in developing diverse routes to market over the past two-and-a-half years. “We were a single product company with most of the business going through value add resellers [VARs].
Shaping the future of AI in government

2 weeks ago | thinkdigitalpartners.com | Christine Horton

Editorial The landscape of government services is undergoing a transformative revolution, driven by artificial intelligence (AI). A recent panel of government and technology leaders at Think AI for Government (pictured) offered insights into how AI will reshape public services, addressing challenges and opportunities that lie ahead. Here are five key takeaways on the future of AI in government. At the heart of AI’s future in government lies trust.
Peninsula Pathology Network and Exponential-e drive digital pathology transformation

2 weeks ago | thinkdigitalpartners.com | Christine Horton

Peninsula Pathology Network has selected Exponential-e to provide a secure cloud environment, designed to connect and integrate data from all Peninsula’s five sites pathology services across Devon, Cornwall and the Isles of Scilly. The project has been funded from NHS England’s Digital Diagnostics Capabilities Programme to digitise and simplify the organisations processes.