Christopher Gerg

Mar 13, 2024 | learn.g2.com | John Funk |Dan Fries |Christopher Gerg |Bianca Soare

The role of help desks continues to expand, and now that hackers see them as potential weak links, companies need to improve their cybersecurity capabilities. Not long ago, a hacking group known as Scattered Spiders targeted a Las Vegas casino’s help desk to gain access to valuable and sensitive data, millions in financial losses and a sullied reputation.