Craig Durr
Host at UC Today
Researcher/analyst in the tech industry. Love data that creates insights. I look at human elements of our work lives - the workforce, workplace & the workflows
Articles
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1 week ago |
collab-collective.com | Craig Durr
The Brief: Cisco has introduced Cisco Call for Microsoft Teams, a new solution aimed at enhancing enterprise calling functionality within the Teams interface. This offering integrates Webex Calling—known for its 99.999% availability, robust feature set, and AI-powered enhancements—directly into the Teams environment.
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1 week ago |
collab-collective.com | Craig Durr
The Brief: Cisco and NVIDIA have announced a new initiative aimed at enhancing enterprise AI adoption with a focus on security and scalability. Dubbed the Cisco Secure AI Factory with NVIDIA, this collaboration introduces a comprehensive architecture designed to simplify the deployment and management of AI infrastructure. The initiative integrates robust security measures across applications, workloads, and infrastructure layers.
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2 weeks ago |
collab-collective.com | Craig Durr
The Brief: At Enterprise Connect, Zoom unveiled the expansion of its AI Companion capabilities across its business services, including updates to the Zoom Contact Center, Zoom Webinars, Events, and Revenue Accelerator. The announcement emphasized advancements in self-service tools, enhanced agent productivity features, and integration of AI across voice, chat, and video channels.
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3 weeks ago |
collab-collective.com | Craig Durr
The Brief: Cisco unveiled a range of AI-powered collaboration tools at Enterprise Connect in Orlando, emphasizing advancements in agentic AI for customer and employee experiences. The announcement introduced the general availability of Webex AI Agent, alongside updates to Cisco AI Assistant for Webex Contact Center and innovations like Webex Calling Customer Assist.
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3 weeks ago |
collab-collective.com | Craig Durr
The Brief: Crestron Electronics has announced updates to its Intelligent Video portfolio with the introduction of the Automate VX multi-camera speaker tracking solution. Designed to enhance collaboration in hybrid meeting environments, this innovative tool leverages Visual AI Direction for seamless speaker tracking and improved engagement.
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📞 Here’s our team’s take on our newest blog – @AudioCodes Voca CIC now supports Microsoft Teams Phone extensibility, simplifying onboarding & improving integration for contact centers. Powered by AI and backed by 99.999% uptime. D... https://t.co/Ojk4b9uOcH https://t.co/zF97G3jE8D
Google CEO @sundarpichai welcomes us to @googlecloud next with a magical recasting of the wizard of oz at the #sphere #GoogleCloudNext https://t.co/KqL6m6WO3b
☁️ 𝗘𝘅𝗰𝗶𝘁𝗲𝗱 𝘁𝗼 𝗯𝗲 𝗮𝘁 𝗚𝗼𝗼𝗴𝗹𝗲 𝗖𝗹𝗼𝘂𝗱 𝗡𝗲𝘅𝘁 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸. As someone who studies the intersection of workplace collaboration and cloud innovation, this event offers a rare opportunity to see where the future is headed—and who’s driving it. Looking https://t.co/y9qxjsmw2v