UC Today

We are a top publication specializing in Unified Communications and Collaboration. Our coverage includes Contact Centre solutions, Video Conferencing, IP Endpoints, and new technologies on the rise. As a digital publisher, we aim to provide the latest news and insights in the UC industry. Our goal is to keep our readers informed, educated, and engaged.

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Articles

How Akixi Empowers Service Providers to Win Bigger Deals

3 days ago | uctoday.com | Kieran Devlin

Modern businesses don't want bog-standard cloud-based communications; they want visibility, control, and the ability to improve CX at every touchpoint. That's the genuine, tangible transformation they're seeking. But here lies the rub: many modern cloud UC platforms don't offer the sophisticated analytics or insights to fulfil that promise.
The Single-Vendor Gamble That Paid Off

4 days ago | uctoday.com | Rob Scott

A Perfect Storm of Technology and SpaceThe rumble starts as a distant whisper, then builds to a thunderous roar that vibrates through the conference rooms at Kennedy Space Center Visitor Complex. IT Director Pedro Oñoro pauses mid-sentence during our interview, a knowing smile crossing his face. "That's SpaceX Falcon 9 launching Starlink 12-26," he says, pointing toward Space Launch Complex 40 at nearby Cape Canaveral Space Force Station. It's the perfect metaphor for Pedro's week.
The Year AV and UC Finally Found Their Rhythm

4 days ago | uctoday.com | Rob Scott

As someone who's spent years watching the evolution of unified communications and collaboration technology, I knew InfoComm 2025 would be different. Walking the floors in Orlando, Florida, as UC Today's official media partner, I witnessed something remarkable-the moment when audiovisual technology stopped being just about bigger screens and louder speakers, and started being about creating genuinely intelligent workplace experiences.
Key Takeaways for the Channel

4 days ago | uctoday.com | Kieran Devlin

Zoom has launched a new Service Provider Program designed to bring carriers, telcos, and managed service providers (MSPs) into the heart of its go-to-market engine. Announced as the latest evolution of the Zoom Up Partner Program, the new track allows qualified providers to resell and deliver Zoom's unified communications (UC) solutions, including Zoom Phone and Zoom Workplace, under their own brand and bundled with their own services. The pitch?
How Akixi Supercharges Microsoft Teams for Service Providers

5 days ago | uctoday.com | Kieran Devlin

Watch on YouTube In this UC Today interview, host Kieran Devlin speaks with John Christian, Vice President of Marketing at Akixi, about the urgent CX demands reshaping the telecom and IT landscape-and how Akixi is helping service providers meet them. With a rich background at Metaswitch and Microsoft, John offers a frontline view of how Teams Phone migrations are creating massive expectations around insights and experience.
Voice Compliance is UC's Biggest Challenge

5 days ago | uctoday.com | Rob Scott

Watch on YouTube In this episode of UC Today, host Rob Scott sits down with Garth Landers, Director of Global Product Marketing at Theta Lake, to tackle one of the most urgent and overlooked risks in Unified Communications today: voice compliance. As enterprises migrate from legacy PBX systems to cloud-first platforms like Microsoft Teams Phone and Zoom Phone, many are leaving a dangerous gap in their compliance stack.
The Ultimate Roadmap to the Cloud

5 days ago | uctoday.com | Rebekah Carter

Ready to finally make the official transition to the cloud? According to Gartner, about 85 percent of organizations are expected to have a cloud-first strategy by now. But many businesses, particularly those with complex tech stacks, still struggle with the initial implementation. For companies investing in Amazon Web Services ( AWS), an AWS migration checklist can make a big difference.
How AI Meeting Room Technology Works

1 week ago | uctoday.com | Rebekah Carter

AI meeting room technology is finally addressing one of the biggest challenges companies continue to face worldwide: the headache of dealing with unproductive, inefficient, and expensive meetings. We all know meetings are crucial to business growth, but a huge percentage of them end up going nowhere. How often have you walked out of a meeting just to ask, "Okay, so what now?"Our found that AI isn't just making meetings more productive, it's making conversations more inclusive and actionable too.
The Benefits of Teams Rooms Town Halls for Larger Events

1 week ago | uctoday.com | Rebekah Carter

There's more than one way to host a conversation in Microsoft Teams. Alongside one-on-one calls, video conferencing sessions, and group meetings in Microsoft Mesh, you can also host "professionally produced" and polished events with Teams Rooms Town Halls. Introduced to replace the previous Teams Live Events offering, Teams Town Halls are the slick, broadcast-style next step for massive all-hands meetings. They're designed for large-scale communication, connecting up to 20,000 attendees.
LG, DisplayNote Join Forces to Simplify Hybrid Meetings-For Everyone, Not Just IT

1 week ago | uctoday.com | Kieran Devlin

In a move designed to streamline hybrid meetings across the US enterprise landscape, LG Electronics has announced a bundling partnership with collaboration software specialist DisplayNote. The agreement will see DisplayNote's Launcher, Omni, and Montage software pre-installed on LG's Windows-based interactive displays and OPS (Open Pluggable Specification) devices. The bundled solution offers a ready-to-go meeting experience for both end users and IT admins.