Daniel Doppler

1 month ago | hospitalitynet.org | Simone Puorto |Daniel Doppler

The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...)We received a booking for a two-bedroom suite that does not exist. There was no record to corroborate this reservation: no website transaction, OTA listing, or direct inquiry. The source was eventually traced to an obscure AI-driven booking platform, whose name we withhold for professional discretion, which had fabricated an entirely plausible yet wholly fictional description of the property.

1 month ago | hotel.report | Simone Puorto |Daniel Doppler

The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist». There was no record to corroborate this reservation: no website transaction, OTA listing, or direct inquiry.