
Dean Dunham
Barrister/Solicitor. Consumer Lawyer of the Year 2018-24. LBC Presenter/Daily Mail Columnist/TV Legal commentator. Media enq: [email protected]
Articles
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1 week ago |
dailymail.co.uk | Dean Dunham
I can still hear people talking over my noise cancelling headphones. Can I get a refund? DEAN DUNHAM repliesBy DEAN DUNHAM Updated: 06:48 EDT, 27 May 2025 I’ve bought noise cancelling headphones, but I can still hear people talking near me when I wear them. Can I get my money back? B R., By email. Dean Dunham replies: The first step is to read the description of the headphones to see precisely what is advertised in relation to noise cancelling.
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2 weeks ago |
dailymail.co.uk | Dean Dunham
I'm sure our local fish and chip shop sells cheap substitutes for cod and haddock – how can I get my money back? R. R., Hastings. Dean Dunham replies: Unfortunately this complaint is not unusual and is a common problem up and down the country. A study in 2019 of fish and chip shops in the South-East found that a significant percentage of meat being sold was 'shark'. Thankfully, this is contrary to the law and from a criminal perspective is fraud.
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3 weeks ago |
dailymail.co.uk | Dean Dunham
I got badly sunburnt recently while using SPF 50-rated sunscreen. Can I ask for my money back? T.T., via email. Dean Dunham replies: If the sunscreen you used was mistakenly or falsely advertised as providing SPF 50 protection, then you will clearly have good grounds to claim for a refund for the cost of the product – as well as compensation for any injuries or losses you suffered.
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3 weeks ago |
thisismoney.co.uk | Dean Dunham
I got badly sunburnt recently while using SPF 50-rated sunscreen. Can I ask for my money back? T.T., via email. Dean Dunham replies: If the sunscreen you used was mistakenly or falsely advertised as providing SPF 50 protection, then you will clearly have good grounds to claim for a refund for the cost of the product – as well as compensation for any injuries or losses you suffered.
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1 month ago |
thisismoney.co.uk | Dean Dunham
I’ve paid a deposit to a builder – now he can’t start for three months. Am I entitled to my deposit back? A. TDean Dunham replies: It depends on what you agreed and the specific terms of the deposit. If you have a written contract with the builder, you should be able to find the answer within that. Look to see what the contract says about the completion date and if it provides the builder with any excuses to delay.
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I paid a builder but he won't start work, what can I do? DEAN DUNHAM https://t.co/0cvR2ygyiV via @ThisIsMoney

Shop sent two shirts instead of one, must I send one back? DEAN DUNHAM https://t.co/wBrgHMDwkk via @ThisIsMoney