Dean Dunham
Barrister/Solicitor. Consumer Lawyer of the Year 2018-24. LBC Presenter/Daily Mail Columnist/TV Legal commentator. Media enq: [email protected]
Articles
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1 day ago |
dailymail.co.uk | Dean Dunham
I got badly sunburnt recently while using SPF 50-rated sunscreen. Can I ask for my money back? T.T., via email. Dean Dunham replies: If the sunscreen you used was mistakenly or falsely advertised as providing SPF 50 protection, then you will clearly have good grounds to claim for a refund for the cost of the product – as well as compensation for any injuries or losses you suffered.
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1 day ago |
thisismoney.co.uk | Dean Dunham
I got badly sunburnt recently while using SPF 50-rated sunscreen. Can I ask for my money back? T.T., via email. Dean Dunham replies: If the sunscreen you used was mistakenly or falsely advertised as providing SPF 50 protection, then you will clearly have good grounds to claim for a refund for the cost of the product – as well as compensation for any injuries or losses you suffered.
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1 week ago |
thisismoney.co.uk | Dean Dunham
I’ve paid a deposit to a builder – now he can’t start for three months. Am I entitled to my deposit back? A. TDean Dunham replies: It depends on what you agreed and the specific terms of the deposit. If you have a written contract with the builder, you should be able to find the answer within that. Look to see what the contract says about the completion date and if it provides the builder with any excuses to delay.
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1 week ago |
thisismoney.co.uk | Dean Dunham
I ordered a shirt online, but the shop accidentally sent two. Do I have to tell them? R. E., via email. Dean Dunham replies: When you receive goods that you did not order, they are classed as either ‘unsolicited goods’ or ‘goods sent by mistake’. The distinction is very important as this will dictate the legal position. Items that firms send to you, but you didn’t order, are classified as unsolicited goods.
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2 weeks ago |
dailymail.co.uk | Dean Dunham
My insurance claim after my house flooded has been rejected as the firm says it was caused by rodents chewing through a pipe. What are my rights? B.R., via email. Dean Dunham replies: Unfortunately, most home insurance policies exclude damage caused by rodents or vermin, as a problem involving them is often considered a maintenance issue. This means that the provider can dodge the claim by blaming the householder for failing to deploy effective pest control measures.
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