Dean Radcliffe

Mar 15, 2023 | learn.g2.com | Jean Hamon |Haley Fraser |Grace Pinegar |Dean Radcliffe

Virtual communities have blossomed in recent years. Sometimes they are unaffiliated with an organization, but more often than not, they are established and nurtured by a company to support a specific business goal. The benefits of a vibrant community are so compelling that more companies are putting it on the top of their to-do list, or at least considering it. Customer-centric businesses use online community management software to create shared purposes and common goals to hold people together.