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Nov 6, 2024 | 
datos-insights.com | Caitlin Simmons |Steven Kaye |Chris Eberly
The recently released Datos Insights Insurance Technology Impact Awards Case Study Compendium for 2024 provides fascinating insights into how insurers are leveraging technology to transform their operations, enhance customer experiences, and drive business growth. Through detailed analysis of the case studies across the four award categories (Core, Data and Analytics, Digital, and IT Practice), clear patterns emerge about the industry’s direction and priorities.
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Nov 5, 2024 | 
datos-insights.com | Chris Eberly |Nancy Casbarro |Steven Kaye
The message was clear at our recent Insurance CIO Council Meeting at ITC Vegas: Artificial intelligence is no longer just a buzzword in insurance—it’s delivering real results. Over 90 CIOs and insurance technology leaders gathered to discuss how AI is transforming core insurance processes and creating measurable business value across the enterprise. Several success stories highlighted AI’s growing impact.
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Nov 4, 2024 | 
datos-insights.com | Steven Kaye |Jack Krantz |Nancy Casbarro
The group life and voluntary benefits sector is undergoing a significant transformation, driven by artificial intelligence adoption, changing workforce demographics, and evolving employee expectations. Carriers and benefits administrators are rapidly incorporating AI, including generative AI, to revolutionize how benefits are delivered and managed, as well as for benefits communications, customer service, product recommendations, and education.
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Oct 28, 2024 | 
datos-insights.com | Susumu Suzuki |Jane Ginn |Steven Kaye |Julie Conroy
米国の証券決済は2024年5月から翌日決済（T+1決済）に移行しましたが、それを受けて欧州でもT +1の導入機運が高まっています。10月15日の欧州証券市場監督局（ESMA）の発表でも英国やスイスとタイミングを合わせ2027年度実施に向けた検討が進んでいるようです。 ■ 米国でのT +1移行はスムーズに完了 米国の証券決済は2024年5月28日から翌日決済（T+1決済）に移行した。実施直前まで様々な懸念が示されていたが、想定以上にスムーズな移行ができ、資本市場参加者が清算機関（NSCC）に預ける預託金も20-25%程度削減できた模様だ。ただ、各社は決済が早まっても正確を期すために体制強化などを行ってきたことから、今後はこれらの自動化などコスト削減策が必要となる。 ■ 欧州でもT +1導入の機運高まる EUでは、2023年に「European T+1 Industry Task Force」を設け、T+1導入の検討を進めてきたが、米国の移行を受け導入機運が高まっている。10月15日には、欧州証券市場監督局（ESMA）、欧州委員会（European...
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Oct 28, 2024 | 
datos-insights.com | Susumu Suzuki |Jane Ginn |Steven Kaye |Julie Conroy
米国務省（外務省に相当）がOpenAIと提携、生成AIを利用したチャットボットによる文書検索システムを導入して外交業務の効率化を推進している話題です。 ■ 国務省でのAI活用 2023年10月、米国務省ではAIを活用して外交活動を強化するとの方針のもと、エンタープライズAIストラテジー（EAIS）を発表しAI活用の方針を打ち出した、EAISでは、大使館など海外公館を含むほとんどの部署がAI利用の対象だとし、セキュリティを確保したテクノロジー・インフラの構築、情報源の明示（透明性確保）、データに基づく意思決定を定着させるためのカルチャーの醸造などを謳った。 そのフラッグシップ・プロジェクトとして、生成AIを利用したチャットボットによる文書検索システムの開発が開始され、2024年10月時点でアルファリリースとして各部門での利用が始まっている。現時点で270の外交業務でＡＩチャットボットが利用され、グローバルの職員8万人のうち1万人が利用しているという。 ■ AIチャットボット導入プロジェクトの概要...
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Oct 28, 2024 | 
datos-insights.com | Jane Ginn |Steven Kaye |Julie Conroy
The implementation of CFPB’s Section 1033 rule will likely bring significant cybersecurity implications for financial institutions and third-party service providers within the banking and financial services sector. The final rule, issued October 22, 2024, seeks to provide a roadmap for banks and nonbanks in the sector for rolling out programs to protect consumer data rights.
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Oct 17, 2024 | 
datos-insights.com | Julie Conroy |Deb Zawisza |Steven Kaye |Nancy Casbarro
As we look ahead to 2025, our industry is poised for transformative change, facing the confluence of continued global economic uncertainty, rapid technological advancements, and evolving customer expectations. Below are just a few of the top trends that Datos Insights believes will shape the landscape over the next one to two years. Our expert team of former practitioners continues to examine these trends (and more!) and is your best resource to help you navigate these turbulent times.
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Oct 15, 2024 | 
datos-insights.com | Steven Kaye |David Barnhardt |Nancy Casbarro |Deb Zawisza
The individual life insurance market in 2024 presents a paradox: While term life insurance sales are expected to reach an all-time high of US$3 billion, the industry continues to grapple with market penetration challenges. Despite projected record sales, only three out of five product lines—indexed universal life, term life, and variable universal life insurance—have seen year-over-year growth in policies sold.
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Sep 18, 2024 | 
datos-insights.com | Caitlin Simmons |Steven Kaye
The insurance industry continues to evolve rapidly as new technologies emerge and mature. Datos Insights’ recent report, Emerging Technology for Life/Annuity/Benefits Insurers 2024, provides valuable insights into which emerging technologies life/annuity/benefits (L/A/B) insurers are adopting and piloting in 2024. The report is based on a survey of L/A/B insurer CIO members of the Datos Insights Insurance Technology Research Council conducted in Q2 2024.
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Sep 16, 2024 | 
datos-insights.com | Enrico Camerinelli |Daniel Dawson |Steven Kaye |Mitch Wein
I recently read a whitepaper that suggests how financial institutions (FIs) can deliver differentiated, tailored client experiences to attract and retain valuable large-scale deposits without having to develop tailored (i.e., bespoke) software.
