Debayan Paul

1 week ago | sprinklr.com | Debayan Paul

Why are Nike or Adidas the first brands millions think about when it comes to sports and athleisure? Why does Apple command the “premium” in mobile devices, and why do you think nine out of 10 most valuable brands trust Sprinklr for social and customer experience management?  Customers decide on a brand based on its reputation and public image. Seventy-eight percent of B2B customers prefer content from brands they trust.

2 weeks ago | sprinklr.com | Debayan Paul

More than 50% of Americans read reviews before choosing a brand. As a business owner, you cannot just listen to the customer's voice —you have to act on it to ensure feedback converts into tangible improvements which then show up as positive reviews! A voice of customer strategy ensures that solicited and unsolicited feedback from customers doesn’t fade into oblivion.

2 weeks ago | sprinklr.com | Debayan Paul |Ankita Srivastava

Sentiment analysis for Twitter (now called X) is a method for analyzing customers’ perceptions of your business. The method primarily involves identifying sentiment polarities such as positive, negative, or neutral in conversations and classifying them based on the sentiment. Analyzing sentiment on X can be your strategic advantage in acting upon feedback from a pool of more than 611 million monthly active users.

Aug 20, 2024 | newsadvance.com | Debayan Paul

Skip to main contentSkip to main content Register for more free articles. You have permission to edit this collection. How to do a QR code campaign like Taylor Swift's You don't have any notifications. Get up-to-the-minute news sent straight to your device. Topics Breaking News Subscribe

Aug 20, 2024 | greensboro.com | Debayan Paul