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Jun 12, 2024 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich |Rosie Sargeant |Jacob Smith
Enjoying work matters — a lot. Our earlier research has shown that employees who enjoy their work are about 50% less likely to look for a new job. But increasing this emotion is about more than free lunch and other perks. People work at work — and it is therefore critical for any effort to improve joy to be grounded in the day-to-day rhythms, routines, and tasks that employees spend their time on.
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Mar 6, 2024 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
When I graduated from business school almost 30 years ago, I thought that the best and brightest people focused on strategy and operations and that those who didn’t have what it takes handled the soft stuff: the HR “people” topics. Then, about a decade into my career, a senior colleague asked me to reflect on all the work I had done and which projects delivered beyond expectations. It was a turning point for me.
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Feb 21, 2024 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
When articles, podcasts or speakers begin with some cliché about the speed at which the world is changing, perhaps with a reference to generative AI or the recent pandemic, it’s tempting to tune out. What else is new? While change is constant, managing change—or managing amidst change—can be a huge challenge. There’s even an acronym, attributed to the military, describing what leaders face on a daily basis. It’s called VUCA: volatility, uncertainty, complexity, and ambiguity.
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Feb 13, 2024 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich |Rosie Sargeant
Attrition risk should be on every corporate leader’s radar. According to the BCG Henderson Institute’s recent survey of 1,000 office-based workers around the world, nearly half (45%) are at least passively job searching. This finding is even more pronounced among younger and more diverse populations, jumping to 51% for people age 25 to 34 and to 54% for ethnic and racial minorities.
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Feb 7, 2024 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
One of the most common arguments against hybrid work is that you can’t mentor and coach people when you’re not working in close proximity to each other, impeding their growth and development.
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Nov 8, 2023 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
There has been a ton of research over the years on why employee engagement matters. For example, a report earlier this year from Microsoft’s —which “delves into the latest science and the most innovative thinking … about how and where and why people work”—found that “high employee engagement correlates with stronger financial performance.”There are many reasons for this bottom-line impact. We’ve known about them for years.
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Oct 4, 2023 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
Since 2021, when record numbers of U.S. workers started quitting their jobs—known as the “Great Resignation”—many have been arguing that “The war for talent is over. And talent won.”What that meant, among other things, is that leaders needed to start prioritizing and get personally involved in employee “engagement,” rather than pushing it aside for HR staff to handle. Evidence to support this decisive victory for employees was everywhere. Women and older workers were leaving the workforce.
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Oct 2, 2023 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich |Rosie Sargeant
This fall, companies are once again pushing workers to return to the office, continuing the debate over how many days employees should work together in person. This debate continues to miss the point. One-size-fits-all mandates can succeed only if work is a universal task executed by a homogenous workforce. Of course, we know neither is true.
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Sep 20, 2023 | 
bcghendersoninstitute.com | Tania Lekhraj |Debbie Lovich
I was recently talking to a colleague who casually mentioned that she didn’t really know what some of her team members did day-in and day-out. She was not talking about their job descriptions or the deliverables on which their performance is judged, but the actual work they did throughout each day of their work week. That’s because most organizations have never taken a deep dive into the daily nuts-and-bolts of the jobs they pay people to do.
