Dhiraj Nallapaneni

Nov 4, 2024 | learn.g2.com | Mara Calvello |Kristen McCabe |Dhiraj Nallapaneni |Gina Carr

The software we buy, the vacations we take, the food we eat - there is a digital platform available for virtually anything you want to review. And between just the leaders in each of those categories: G2, Trip Advisor, and Yelp, people have left over 1.3 billion reviews combined. A better product, a more enjoyable adventure, and a tastier meal are all on the other side of these reviews. But what exactly do companies do with reviews once they receive them?