Diana Rothfuss

Dec 3, 2024 | bai.org | Rachel Koning Beals |Diana Rothfuss

Key takeaways:Financial institutions are in the second wave of digitalization. As digital solutions adapted fast during the pandemic, security was fragmented and too often an afterthought. It’s time for digital banking to mature, and the fraud fight to grow with it. Consumers want proof their financial institution takes fraud seriously. A SAS survey shows 67% would switch providers if they experienced fraud or if a competitor offered better protection.