Rachel Koning Beals

3 weeks ago | bai.org | Rachel Koning Beals

A version of this article first appeared in the April BAI Executive Report: Growing quality deposits and customer acquisition. In the report, you’ll find content tackling deposit behavior trends, tech-enabled deposit growth strategies, liquidity and funding flexibility, plus more. If forecasting the deposit landscape was ever straightforward and predictable, it’s certainly not these days.

1 month ago | bai.org | Rachel Koning Beals

How do you tackle a huge question, and opportunity, like the one framing our topic in May’s BAI Executive Report: Which resources and priorities are key to optimizing technology at your banks and credit unions? In many ways, we could dedicate an entire edition just to your ongoing core integrations, and another to tech vendor relationships.

1 month ago | bai.org | Rachel Koning Beals

A version of this article first appeared in the March BAI Executive Report on Branches: Adapting for the modern customer. Inside the issue, you’ll find coverage on middleware upgrades to connect ATMs and branches to evolving digital platforms, smarter branch footprints overall and key considerations for branch staff management. America First Credit Union members are asked regularly how they like to bank. More and more, their answer is self-service.

1 month ago | bai.org | Rachel Koning Beals

A version of this article first appeared in the March BAI Executive Report on Branches: Adapting for the modern customer. Inside the issue, you’ll find coverage on middleware upgrades to connect ATMs and branches to evolving digital platforms, smarter branch footprints overall and key considerations for branch staff management. Capturing operational efficiencies is a leading banking priority this year, financial services leaders reveal in the ProSight Banking Outlook:2025 Trends.

2 months ago | bai.org | Rachel Koning Beals

The 2025 outlook for deposit growth and customer acquisition is upbeat, if cautiously so. That’s from BAI’s own research and throughout the discussions with banking leaders and industry partners contributing to the April BAI Executive Report: Growing quality deposits and customer acquisition. Even if a yield chase is dictating the flow of hot money less these days than in recent years, it doesn’t mean bankers can be caught flat footed, without a strategy to compete for quality deposits.