Dorothy Creamer

Red Bank

Senior Research Analyst, Hospitality and Travel Digital Transformation at International Data Corporation (IDC)

Writer, editor, content strategist with a passion for all things related to hospitality technology

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idc.com

hospitalitytech.com

Articles

The Impact of Economic Uncertainty, Tariffs, and Trade Wars on IT Plans and Budgets in Retail, 2025

3 weeks ago | my.idc.com | Filippo Battaini |Ornella Urso |Jordan K. Speer |Nigel Wallis |Dorothy Creamer |Ananda Chakravarty | +1 more

This IDC Survey reviews insights across the retail industry from IDC’s recent Future Enterprise Resiliency and Spending Survey Wave 3, conducted in April 2025. The presentation covers the key factors that will modify and adjust IT spending specifically across the retail/wholesale markets and more specifically dives into recession-related questions, IT spending risk factors, geopolitical influences, tariff-related issues, and export controls.
IDC MaturityScape Benchmark: AI-Fueled Hospitality and Travel Organization Worldwide, 2025

1 month ago | my.idc.com | Dorothy Creamer |Jeffrey Hojlo

target audience: TECH BUYER Publication date: May 2025 - Document type: IDC MaturityScape Benchmark - Doc Document number: # US53354425 Content Table of Contents (24 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
AI-Powered T&E: Navigating Global Complexity with Intelligent Automation

2 months ago | my.idc.com | Kevin Permenter |Dorothy Creamer

target audience: TECH SUPPLIER Publication date: Apr 2025 - Document type: Market Perspective - Doc Document number: # US53313425 Content Table of Contents (11 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
IDC Innovators: Voice AI in Hospitality and Travel, 2025

Mar 19, 2025 | idc.com | Dorothy Creamer

target audience: TECH BUYER Publication date: Mar 2025 - Document type: IDC Innovators - Doc Document number: # US53234525 Content 25 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Do You Want an Experience with That? McDonald's Gears Up for a

Mar 19, 2025 | idc.com | Dorothy Creamer

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Moving the Goalposts: NRF 2025 Introduces Change

Mar 10, 2025 | idc.com | Filippo Battaini |Ornella Urso |Jordan K. Speer |Margot Juros |Dorothy Creamer |Ananda Chakravarty

target audience: TECH BUYER Publication date: Mar 2025 - Document type: IDC Perspective - Doc Document number: # US53227525 Content Table of Contents (13 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Security Concerns Hamper Cloud Adoption and Lead Benefits of Edge Strategies in Hospitality

Feb 5, 2025 | idc.com | Dorothy Creamer

target audience: TECH BUYER Publication date: Feb 2025 - Document type: Tech Buyer Survey Spotlight - Doc Document number: # US53158925 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions?
IDC MarketScape: Worldwide Point-of-Sale Software in the Quick Service/Fast-Casual Restaurant Sector 2024 Vendor Assessment

Dec 1, 2024 | idc.com | Dorothy Creamer

target audience: TECH BUYER Publication date: Dec 2024 - Document type: IDC MarketScape - Doc Document number: # US49096423 Content Table of Contents (36 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
IDC Retail Insights' Global Retail Survey, 2024: Findings and Implications

Nov 8, 2024 | idc.com | Ornella Urso |Leslie Hand |Filippo Battaini |Ananda Chakravarty |Margot Juros |Jordan K. Speer | +1 more

The IDC Market Presentation summarizes key findings from IDC's Global Retail Survey, 2024. It covers business objectives and challenges, IT investment priorities, AI, and generative AI (GenAI). It also focuses on key retail operation areas such as customer experience, commerce, omni-channel store operations, supply chain and delivery, marketing, merchandising, as well as travel and hospitality.
IDC FutureScape: Worldwide Hospitality, Dining, and Travel 2025 Predictions

Oct 28, 2024 | idc.com | Dorothy Creamer

target audience: TECH BUYER Publication date: Oct 2024 - Document type: IDC FutureScape - Doc Document number: # US52102124 Content Table of Contents (31 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions?