
Dorothy Creamer
Senior Research Analyst, Hospitality and Travel Digital Transformation at International Data Corporation (IDC)
Writer, editor, content strategist with a passion for all things related to hospitality technology
Articles
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3 days ago |
my.idc.com | Filippo Battaini |Ornella Urso |Jordan K. Speer |Nigel Wallis |Dorothy Creamer |Ananda Chakravarty | +1 more
This IDC Survey reviews insights across the retail industry from IDC’s recent Future Enterprise Resiliency and Spending Survey Wave 3, conducted in April 2025. The presentation covers the key factors that will modify and adjust IT spending specifically across the retail/wholesale markets and more specifically dives into recession-related questions, IT spending risk factors, geopolitical influences, tariff-related issues, and export controls.
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3 weeks ago |
my.idc.com | Dorothy Creamer |Jeffrey Hojlo
target audience: TECH BUYER Publication date: May 2025 - Document type: IDC MaturityScape Benchmark - Doc Document number: # US53354425 Content Table of Contents (24 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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1 month ago |
my.idc.com | Kevin Permenter |Dorothy Creamer
target audience: TECH SUPPLIER Publication date: Apr 2025 - Document type: Market Perspective - Doc Document number: # US53313425 Content Table of Contents (11 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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2 months ago |
idc.com | Dorothy Creamer
target audience: TECH BUYER Publication date: Mar 2025 - Document type: IDC Innovators - Doc Document number: # US53234525 Content 25 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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2 months ago |
idc.com | Dorothy Creamer
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Enjoyed digging into the what, why, how & who of #cloud #investments for #hospitality #dining and #travel in this IDC PlanScape. Would love to continue this discussion, as cloud becomes an enabler of #innovation #costsavings #resilience & biz objectives. https://t.co/i6H1P5vppr

Thrilled to be participating in the @WeAreAlgonomy #QSRSummit2021 sharing trends and predictions on #CX in #QSRs The competitive space is getting more #predictive, #mobile & #virtual Keys to #digitalresilience: #digitalordering #delivery #drivethru #AI #data #IoT #ghostkitchens

Join Dorothy Creamer, IDC in our Analyst session on 10th March to know what CX will look like in 2021 & beyond for the QSR industry. Register Here: https://t.co/JI8BDWgfnF #RedoDigital #customerexperience #digitalfirst #QSR #Summit #NorthAmerica #AsiaPacific #Algonomy https://t.co/ooEKUXndTt

RT @WeAreAlgonomy: Join Dorothy Creamer, IDC in our Analyst session on 10th March to know what CX will look like in 2021 & beyond for the Q…