
Duncan Jefferies
Freelance Writer at Freelance
Freelance writer on digital culture, science, tech. Bylines in @Guardian, @HowWeGetToNext, @CityMetric, @IndyVoices. Commission me: [email protected]
Articles
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1 week ago |
raconteur.net | Duncan Jefferies
The way we work isn’t working. UK employees are losing nearly two full working days each week to low- or no-value tasks – from form-filling to chasing approvals – with nearly 45% of administrative work considered inefficient, according to PwC’s UK Workforce Hopes and Fears Survey 2024. AI promised to improve this situation by taking on the tasks that stop people from doing engaging and impactful work. But as many organisations are discovering, it’s not quite that simple.
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1 week ago |
raconteur.net | Duncan Jefferies |Fiona Bond
The trust issue: why merchants need to rethink fraud protection As fraud gets more sophisticated, businesses get more defensive – often at the cost of legitimate customers Criminals are always discovering new ways to target ecommerce firms. Fraudulent exploitation of promotional incentives has increased massively over the past few years, for example.
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1 month ago |
raconteur.net | Duncan Jefferies
The way consumers engage with content has transformed over the past decade. PC games, in-game items, subscription services and micro-transactions are now key components of a vast digital-entertainment industry – and digital marketplaces are the trusted means of accessing them. As these marketplaces have flourished, consumer expectations around payment experiences have also evolved.
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1 month ago |
raconteur.net | Duncan Jefferies
The digital asset market is in the midst of a seismic shift. Long-held beliefs about the way assets are created, stored and traded have been shaken by the rise of blockchain networks, crypto markets and decentralised finance. Although this has created big opportunities, it has also introduced serious challenges – including how to successfully navigate such a fast-moving and fragmented market.
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1 month ago |
raconteur.net | Duncan Jefferies |Christine Horton
Unified, trusted dashboardsWithout a unified, trustworthy view across the entire Cloud+ estate, organisations often struggle to manage spend. Modern dashboards don't just aggregate cost data either. Instead, they link it to business context, allowing teams to drill down from high-level spend trends to granular, resource-level insights. A trusted, unified dashboard serves as a single source of truth—eliminating the need to rely on side spreadsheets or disconnected data sources.
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