Eira Hayward

3 weeks ago | mindtheproduct.com | Eira Hayward

Challenger bank Monzo has posted a strong set of annual results for 2025, with revenue growing 48% to £1.2 billion, a significant milestone in the 10-year-old bank's evolution from startup to a major player in the UK banking sector and a vindication of its history of strong product thinking. The company also posted a big increase in profit, with a pre-tax profit of £60.5 million for the year to the end of March, up from £13.9 million the previous year.

3 weeks ago | mindtheproduct.com | Eira Hayward

It’s been a good week for TikTok which announced it is rolling out AI-powered Smart Keyword Filters, a content moderation tool designed to improve user control over the content displayed in their For You feed. The feature builds on TikTok’s existing keyword filter system by incorporating AI to identify and filter out not only specified keywords.Users can now filter up to 200 keywords, and the AI will also block related terms, synonyms, and slang variations.

3 weeks ago | mindtheproduct.com | Eira Hayward

From taking lessons in communication from the military to Klarna’s decision to dump its AI-first policy and a playbook for integrating AI, here’s a recap of the most popular Mind the Product posts in May. This article from Jake Bowen-Bate, Product Lead at Amiqus, suggests drawing lessons from the military to improve how we communicate product requirements. .He looks at the shortcomings in the way we communicate how to design and build software products.

4 weeks ago | mindtheproduct.com | Eira Hayward

This week’s Sunday Rewind is a 2020 ProductTank London talk from Fanni Fejes, then a product coach at the Founders Factory, about a powerful coaching tool used at Founders Factory to help entrepreneurs develop a strong product mindset. Fanni developed the tool as a quick and easy way to understand product management tools and frameworks, because product management doesn’t scale and founders of successful startups need to develop a strong product mindset.

1 month ago | mindtheproduct.com | Eira Hayward

This week’s Sunday Rewind goes back to 2022 and a #mtpcon SF+Americas 2022 keynote from Scott Williamson, former Chief Product Officer at GitLab, who offers seven signs that you may be in a bad product system, and gives some practical and actionable advice on making meaningful changes. Everyone starts with the solution: Solution-first thinking is natural but can mean we end up solving the wrong problem or making the wrong assumptions.