Elliot Maras

Editor of KioskMarketPlace.com and VendingTimes.com at Networld Media Group

Editor of @KioskMktplc and @foodtruckop.

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Articles

ARC teams with Brendamour to meet surging demand for intelligent locker solutions

Mar 6, 2024 | kioskmarketplace.com | Elliot Maras

While customer demand for device management solutions continues to surge, Brendamour's partnership has allowed ARC to meet that demand head-on and effectively scale its operations to meet clients' needs. For any business, tools that can improve employee efficiency are highly valued. This is particularly the case for companies investing in handheld devices, such as Zebra Technologies, Honeywell, Samsung and other scanners.
Vending upgrade pushes Zero Gravity to higher sales

Feb 21, 2024 | vendingtimes.com | Elliot Maras

(Editor's note: This is part two in a two-part series on Zero Gravity Adventure Park Click here to read part one.)When Ed Golebiowski acquired Zero Gravity Trampoline Park in 2022, he knew the facility needed an overhaul. As explained in part one of this two-part series, he wasted no time introducing top level arcade machines to enhance the visitor experience. But that was only one piece of the puzzle.
Tech upgrades drive Minnesota adventure park’s recovery

Feb 14, 2024 | vendingtimes.com | Elliot Maras

(Editor's note: This is part one in a two-part series.)2022 was a hardly a stellar year for the location-based entertainment industry. While people were starting to return to entertainment centers following the COVID-19 shutdowns, full recovery was a long way off. But Ed Golebiowski, the longtime manager of Cheap Skate Roller Park in Coon Rapids, Minnesota, saw an opportunity to expand when the owner of nearby Zero Gravity Trampoline Park wanted to sell his 10-year-old business.
Xwell expands Clockwork robotic manicures to airports

Feb 7, 2024 | kioskmarketplace.com | Elliot Maras

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Bottler affiliated CS operation taps tech to overcome challenges

Jan 31, 2024 | vendingtimes.com | Elliot Maras

The success of DC Vending & Distributing, a longtime convenience services leader in the Pacific Northwest, can be traced to two closely related factors: a supportive owner and an ongoing commitment to new technology. The company, which was known as Coca-Cola Vending Yakima & Tri Cities before 2019, has withstood the setbacks of the Great Recession and COVID-19 and is currently riding the Pacific Northwest's economic growth.
‘Situationalization’: The word of 2024

Jan 17, 2024 | kioskmarketplace.com | Elliot Maras

Technology has delivered the ability to adapt automation to a greater variety of situations, a phenomenon panelists at the Self-Service Innovation Summit referred to as 'situationalization' at the Self-Service Innovation Summit. Technology has made many tasks easier and in some cases even enjoyable, most observers will agree. But technological progress continues to offer even greater possibilities, which makes customer experience executives highly optimistic.
Hot food vending makes big strides; challenges continue

Jan 10, 2024 | vendingtimes.com | Elliot Maras

In recent years, food preparation and dispensing equipment has evolved, giving vending operators new tools to succeed in this challenging but increasingly important sector. Managing hot food in a vending machine has always been a balancing act for convenience services operators — being able to offer quality and pricing the customer will accept while keeping operating costs under control.
Can vending and micro market technology ever be foolproof?

Jan 3, 2024 | kioskmarketplace.com | Elliot Maras

100% foolproof may not be possible, but convenience services operators continuously find new ways to improve their services and operations with technology. Technology for managing convenience services has certainly come a long way since the days route drivers loaded totes in the warehouse with manual pick lists. And while convenience services have improved, so has the competition.
Customer expectations for convenience services: Can you deliver?

Dec 20, 2023 | vendingtimes.com | Elliot Maras

Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service Innovation Summit in Miami. Technology has created many ways to offer better customer service for convenience services, whether we're talking about vending, coffee service, micro markets or pantry service. Great news, no doubt, but as opportunities to offer better quality service rise, so do customer expectations.
Self-Service Innovation Summit honors 2023 Automation & Self-Service Award winners

Dec 6, 2023 | kioskmarketplace.com | Elliot Maras

The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its aftermath. Innovation took center stage during the Automation & Self-Service Awards presentations at the Loews Coral Gables in Miami Tuesday night. The awards are a highlight of the Self-Service Innovation Summit being held through Wednesday.