Judy Mottl

4 days ago | retailcustomerexperience.com | Judy Mottl

AIIn this free webinar, sponsored by NICE, retailers can learn how small strategic interventions at key moments in the customer journey can have a significant impact on the business. Photo: Generated by AI. Adobe Stock. April 21, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comThe challenges facing retailers are mounting given economic news and studies revealing that shoppers are becoming more price conscious and prioritizing spend.

1 week ago | digitalsignagetoday.com | Judy Mottl

Display TechnologyThanks to AI video, AI-created conversational experiences and authentic audio files, the oral history form has entered a new age at the Medal of Honor Museum in Arlington, Texas. Photo courtesy of StoryFileApril 18, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comOral history has long been used as a method to capture memories and stories and share that insight on personal lives and historical events with others.

1 week ago | retailcustomerexperience.com | Judy Mottl

Customer ServiceBart Lautenbach, senior vice president and general manager of talent solutions for Equifax Workforce Solutions, shares insight on how technology, specifically data, can help hiring teams make smarter decisions.

2 weeks ago | digitalsignagetoday.com | Judy Mottl

DOOH AdvertisingOut of Home advertising hit a revenue landmark in 2024 and DOOH was a prime reason. Ann Bager, president and CEO of the Out of Home Advertising Association of America shares insight on growth factors and market trends. Ann Bager, president and CEO of the Out of Home Advertising Association of America . Photo courtesy of OAAA.

2 weeks ago | fastcasual.com | Judy Mottl

FranchisingWhat it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit. Photo by Willie Lawless/Networld Media GroupApril 7, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comRestaurants looking to franchise know it's a huge business strategy but oftentimes it's a journey that's taken without enough insight and knowledge and that then leads to failure.