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1 week ago | 
retailcustomerexperience.com | Judy Mottl
Test LinkCONTINUE TO SITE »or wait 15 secondsCX Innovators PodcastIn this episode of the CX Innovators podcast Ola Sars, CEO of Soundtrack Technologies, shares with Judy Mottl, editor of Retail Customer Experience, how and why music has become a CX strategy that can drive customer loyalty as well as revenue. Photo: Networld Media GroupMay 28, 2025Music plays a pivotal role in the retail customer experience as well as retailer's success.
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2 weeks ago | 
digitalsignagetoday.com | Judy Mottl
Display TechnologyThe Amalie Arena, home to the National Hockey League’s Tampa Bay Lighting, is a 20,000-seat multipurpose venue that, as of August 2024, housed primarily static signage. It underwent a major digital signage reset.
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2 weeks ago | 
retailcustomerexperience.com | Judy Mottl
Customer ServiceEnsuring new employees have the right equipment, are introduced to the right people and have connections from the beginning can be critical in talent retention. Are you offering adequate training and growth opportunities to succeed as new hires grow with the company?
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1 month ago | 
digitalsignagetoday.com | Judy Mottl
ContentRed Dot Media, a specialty integrator in digital signage, along with a Bluefin touch-interactive display with BrightSign Built-In, are key elements delivering results in a stress reduction therapeutic pod experience.
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1 month ago | 
retailcustomerexperience.com | Judy Mottl
MarketingZesty Paws is looking to hire a 'Chief Taste Officer’ and no, contest applicants don’t have to taste test dog or cat food. Image courtesy of Zesty PawsMay 7, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comZesty Paws is looking to hire a 'Chief Taste Officer' and no, contest applicants don't have to taste test dog or cat food. They also can't be human.
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1 month ago | 
retailcustomerexperience.com | Judy Mottl
Consumer BehaviorThe tariff decisions are driving fast change and retailers have been quick to react as consumers are already changing shopping behavior. Experts share insight on how retailers should respond. Photo: Generated by AI. Adobe Stock.
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1 month ago | 
retailcustomerexperience.com | Judy Mottl
OmnichannelGiven the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements as part of its coverage of how consumers are reacting, what retailers are doing in response and expert insight on the impact to the retail industry.
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1 month ago | 
retailcustomerexperience.com | Judy Mottl
Consumer BehaviorNearly four in 10 consumers will go wherever the deal is best if retail prices jump due to tariffs and Baby Boomers will be leading the charge. May 5, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comNearly four in 10 consumers will go wherever the deal is best if retail prices jump due to tariffs and Baby Boomers will be leading the charge.
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1 month ago | 
retailcustomerexperience.com | Judy Mottl
TechnologyLowe’s is leveraging Vibenomics’ in-store digital technology to deliver brand-led messages to DIY customers and Pro customers. Photo: MKPhoto - stock.adobe.comMay 2, 2025 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.comHome improvement retailer Lowe's knows the importance of engaging with customers, and in the brand's case, that includes both do-it-your-self consumer and the home improvement pro.
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1 month ago | 
digitalsignagetoday.com | Judy Mottl
SoftwareDigital Signage Today editor Judy Mottl talks with Randy Marsden, CEO of Skidattl and his vision of virtual information, via AR-powered digital signage, seamlessly integrates with the real world. Image: Networld Media GroupApril 28, 2025The traditional approach to digital signage may soon take a big turn given the advent of virtual AR-powered signage. The leader driving the change is Skidattl, a start up led by Randy Marsden who serves as CEO.
