Emma Serlin

Jul 11, 2024 | hrdconnect.com | HRD Connect |Emma Serlin |Julia Green

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Jun 24, 2024 | hrdconnect.com | HRD Connect |Rachael King |Benjamin Broomfield |Emma Serlin

The trend of working in an office full-time is picking up speed among big companies. Boots, Laing O’Rourke, and Rockstar are making their employees come to the office five days a week, showing a bigger shift in how companies think about work.  A KPMG survey found that 64% of CEOs around the world think everyone will be back in the office by 2026.

May 20, 2024 | hrreview.co.uk | Emma Serlin |HR strategy

Firstly, before you start your difficult conversation – always remember the other person, says Emma Serlin. Take the time to understand the context behind why someone may be behaving in a certain way. Pay close attention to the details of what someone is telling you to get to the underlying cause of a situation before launching into ‘fix it’ mode. Here are two tools we teach people to use to make a challenging conversation easier and productive:COAST – planning to initiate a difficult conversation.

Apr 26, 2024 | hintonmagazine.com | Emma Serlin

We’ve all heard of ‘fake it ‘till you make it’, but what about ‘authenticate it ‘till you make it’? Not as catchy, but it’s vital to feel more comfortable at work and keep self-doubt at bay. First, what does ‘being authentic’ mean? Merriam-Webster defines authenticity as ‘true to one's own personality, spirit, or character’, while Oxford Dictionary expresses it as ‘the quality of being true’.

Mar 22, 2024 | hrmagazine.co.uk | Emma Serlin

Effective communication is vital for business success. When navigating change, this becomes even more important. Research by Gallup revealed that leaders who share how changes being made today will affect the organisation in the future have more engaged employees, who are less likely to feel burnt out. Studies also show that half of employees believe poor communication increases stress, with 34% saying it has decreased their job satisfaction.