
Erica Johnson
Investigative Reporter, Go Public at Canadian Broadcasting Corporation (CBC)
Investigative reporter, @cbcGoPublic. Former host, CBC Marketplace. Story tips? [email protected]. Re-tweets are not endorsements.
Articles
-
3 weeks ago |
cbc.ca | Erica Johnson |Ana Komnenic
Andrew Douglas says he was just fighting for compensation when he took WestJet to small claims court — instead, the dispute has resulted in what's believed to be a landmark decision that can now be pointed to by all air travel passengers battling it out with the airlines. "Beware of seniors, they have a lot of time on their hands," the 72-year-old Ottawa man told Go Public, referring to the fact that his dispute with WestJet began more than three years ago.
-
2 months ago |
atinitonews.com | Erica Johnson
Home / Around Canada / Rogers customers disputing price hikes report unequal treatment Dozens of Rogers Communications customers say they’re fed up with what appears to be an uneven playing field when they try to lower their monthly bills amid contract disputes. Rogers won’t address why some customers get a break and others don’t.
-
2 months ago |
cbc.ca | Erica Johnson |Ana Komnenic
Sharon Vincent says it's "disgusting" that Rogers Communications gave some customers a discount when they complained about price hikes to their monthly bills, but others — such as herself — got nothing. She's one of hundreds of Rogers customers who've written to Go Public, frustrated by monthly price increases to their bills they say were unexpected. Now, some are angry that friends and family who've complained to Rogers have had their bills lowered while others have struck out.
-
Nov 28, 2024 |
cbc.ca | Erica Johnson |Ana Komnenic
Business·GO PUBLICThe CEO of telecom giant Rogers Communications has been ordered to appear before a parliamentary committee after sending a last-minute substitute in his place. MPs had asked to hear from CEO Tony Staffieri after a series of Go Public reports featuring frustrated Rogers customers.
-
Oct 21, 2024 |
cbc.ca | Erica Johnson |Ana Komnenic
Rogers customers call contracts misleading as fee for TV boxes goes up $7/monthErica Johnson, Ana Komnenic | CBC News | Posted: October 21, 2024 8:00 AM | Last Updated: Just nowPolicy expert says customers should be allowed to exit contracts with lower penaltiesImage | Cathy CooperCaption: Cathy Cooper signed a two-year contract for TV and internet phone with Rogers Communications in June — only to discover two months later that her bill was going up due to a price hike on TV boxes.
Try JournoFinder For Free
Search and contact over 1M+ journalist profiles, browse 100M+ articles, and unlock powerful PR tools.
Start Your 7-Day Free Trial →Coverage map
X (formerly Twitter)
- Followers
- 10K
- Tweets
- 11K
- DMs Open
- No

Thank you, Pascal.

@cbcErica @cbcgopublic I have to say Erica that I appreciate your work. I read your investigative piece on the #advisor titles at the banks and other financial institutions, and it was telling. Something I had always been suspicious of for years till this was clearly spelled out to represent sales ppl.

Ever bought something ‘cuz a celebrity endorsed it on social media? That’s this week’s @cbcgopublic https://t.co/oh8Fh7s1DD

What an incredible night, celebrating an amazing year of journalism! Thank you to the CAJ for all you do to support the work of journalists in this country. Honoured to MC the #CAJAwards

And that’s all from Vancouver and this year’s CAJ Awards 🙌 Thanks to our incredible host @cbcerica, the winners, our award judges and the 100s of journalists who entered this year. (And you for staying up late with us! Good night!) https://t.co/1fYA12pMLi