Hannah Jachim

Mar 27, 2024 | forrester.com | Paul Miller |Joe Stanhope |Hannah Jachim

Written by Hannah Jachim, Senior Research AssociateBoth on-the-glass and below-the-glass technologies drive digital experiences in manufacturing. Simultaneously invisible and immersive, digital experiences can also help manufacturers adapt to changing customer demands, optimize production processes, and enhance collaboration across the supply chain. Analyzing data from Forrester’s Consumer Digital Experiences Survey, 2023, we find that:CTOs own consumer digital touchpoints in manufacturing.