Heather Giordano

Jun 20, 2024 | propertycasualty360.com | Susannah Adler |Heather Giordano

Ilya Filipov, General Manager for Insurance at Total ExpertRight now, the customer experience in insurance matters more than ever. Evolving customer expectations for seamless, personalized and fast interactions are reshaping the industry — and putting some pressure on agents and brokers to adopt the technologies that enable these types of quality interactions.

May 22, 2024 | propertycasualty360.com | Brad Ptasienski |Heather Giordano |Elana Ashanti Jefferson |Alex Anteau

MGAs have been a particularly attractive target for investors. These businesses typically specialize in a niche area (e.g., specialty fire coverage or fleet insurance for a large delivery organization) that requires depth. MGAs are known for creating value through underwriting excellence and their specific views of risk and risk profitability.

May 21, 2024 | propertycasualty360.com | Brittney Meredith-Miller |Heather Giordano |Brian Lee

Beginning September 1, State Farm will offer a total 6.3% discount to insureds whose homes meet all of the state's Safer from Wildfires regulations. Currently, the insurer offers a 7% discount to these policyholders.(Photo: Diego M. Radzinschi/ALM)California Insurance Commissioner Ricardo Lara has approved a request from State Farm to reduce the discounts that it offers homeowners for implementing wildfire mitigation measures.

May 21, 2024 | propertycasualty360.com | Brittney Meredith-Miller |Heather Giordano

When it comes to diversity, equity and inclusion (DEI) in insurance, the most important thing to learn is that there is always more to learn. (Credit: Bernice/Adobe Stock)As an industry, insurance has made significant progress in diversity, equity and inclusion. All PropertyCasualty360.com news coverage, best practices, and in-depth analysis. Educational webcasts, resources from industry leaders, and informative newsletters.