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Sep 23, 2024 | 
globest.com | Susannah Adler |Kristen Smithberg |Jack Rogers
Hospital networks, and the healthcare real estate sector generally, have an aging infrastructure problem. Critical, essential systems — such as steam or chiller systems and their associated components — are often 30 to 50 years old, inefficient and incurring thousands in maintenance and operating costs. "Older hospitals often have oversized, inefficient steam systems, originally designed for in-house laundry, which is now usually outsourced.
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Sep 3, 2024 | 
propertycasualty360.com | Susannah Adler |Jason Rankin |Zap Consulting
PropertyCasualty360 (the "Sweepstakes") Official Terms and Conditions THE Sweepstakes. ALM Media, LLC ("ALM") will award 50 respondents ("Respondent" or "you") with one Amazon® gift card in the amount of US $10 (the "Prize"). The following terms and conditions shall apply to your participation in this Sweepstakes ("Terms and Conditions"). By entering the Sweepstakes, you agree to be bound by these Terms and Conditions. ELIGIBILITY.
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Aug 20, 2024 | 
propertycasualty360.com | Susannah Adler |Jason Rankin |Zap Consulting
In insurance, insights and signal are king — and the more you have, the better. Used in every aspect of the insurance business — from customer segmentation and personalization to fraud detection to risk assessment and underwriting — this advanced level of signal helps insurers unlock profitability and reduce losses. Since the early days of insurance, insurers have collected basic historical, behavioral and environmental data to help them make informed decisions.
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Jun 20, 2024 | 
propertycasualty360.com | Susannah Adler |Heather Giordano
Ilya Filipov, General Manager for Insurance at Total ExpertRight now, the customer experience in insurance matters more than ever. Evolving customer expectations for seamless, personalized and fast interactions are reshaping the industry — and putting some pressure on agents and brokers to adopt the technologies that enable these types of quality interactions.
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Nov 27, 2023 | 
propertycasualty360.com | Susannah Adler
Pete Crowe, president, Team Focus Insurance GroupLegacy systems hold back growth, inhibit integrationsMany insurers’ systems date back to the 1980s or 1990s when mainframes ruled, and that’s a big problem for carriers that want to be competitive. “Legacy systems lack integration, which affects the flexibility and capabilities needed to connect with other systems and reinsurance partners,” said Crowe.
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Nov 14, 2023 | 
propertycasualty360.com | Susannah Adler
Mark McGhiey, Senior AVP of Loss Control at NationwideFleet safety is not only a concern for businesses with large vehicles, but also for any organization that operates vehicles of any size or number. Traffic fatalities have increased by 22% since 2019, due to factors such as speeding, distraction, impairment, and lack of seat belt use. One accident can expose an organization to costly lawsuits and reputational damage.
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Nov 10, 2023 | 
propertycasualty360.com | Susannah Adler
Customer expectations have been reshaped in recent years as digital technologies have enhanced the experience. This is no less true of insurance. In fact, 50% of insurance customers rank personalized digital communications as a high priority. But while customers are increasingly turning to carrier websites and portals for support, a majority of customer service today is still provided over the phone or by email.
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Oct 2, 2023 | 
propertycasualty360.com | Susannah Adler
Todd Lukens, Chief Information Security Officer at NationwideWhile no industry is safe from cybercrime, the financial services industry — and specifically the insurance sector — continues to be a prime target, greatly impacted by the frequency and scope of cybercrime. Attacks like ransomware, phishing and, more frequently, social engineering fraud are costing companies an average of this year — more than twice the global average.
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Sep 11, 2023 | 
propertycasualty360.com | Susannah Adler
Andrew Wynn, CEO of Ascend. In any insurance agency, revenue-generating activities are obviously a top priority. At the same time, administrative functions — including billing, payables, reconcilliations — are no less important: while they’re not bringing in new business or directly helping the customer, they’re still critical to the business functioning. In fact, it’s billing that ensures your business gets paid.
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Aug 24, 2023 | 
propertycasualty360.com | Susannah Adler
Ashish Hingrajia, solution product manager at Nearmap. As geospatial data becomes more available, technology is beginning to catch up. The location-specific intelligence makes use of everything from census data, weather data and different types of imagery, and all can be applied across the entire insurance policy lifecycle. Still, “with more data comes more challenges,” said Ashish Hingrajia, solution product manager at Nearmap, during a live webcast on the future of geospatial and insured losses.
