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Aug 1, 2024 | 
vulture.com | Molly Lambert |Ian McRae |Greg Emmanuel |Jessica Ortiz
Sophcore is out August 2. MaXXXine is in theaters now. In the terraced garden of a mid-century house in the hills above the Sunset Strip, Moses Sumney is preparing for an intimate night of industry networking. It has been a swelteringly hot day, but the sun is starting to dip. A cool breeze is blowing in on the shaded gravel patio upstairs, where the musician and actor’s performance is being set up.
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Apr 23, 2024 | 
vogue.com | Leah Faye Cooper |Andy Jackson |Ian McRae
Technically, there was still a day of shows left on the New York Fashion Week fall 2024 calendar after Raul Lopez showed his Luar collection in Bushwick. But when Julez Smith took to the runway—capping roughly 40 minutes of frenzied chatter, incessant camera flashes, and disbelief at the sight of his mother, Solange; grandmother, Ms. Tina Knowles; and aunt, Beyoncé—it was all but over. What could top that?
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Sep 20, 2023 | 
multichannelmerchant.com | Ian McRae
A new consumer study released this week by Ryder System reveals that retailers must pay close attention to their returns policies and management strategies to retain customer loyalty.
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Sep 6, 2023 | 
multichannelmerchant.com | Ian McRae
3PL Bluegrass Supply Chain has formed a strategic partnership with ReverseLogix, a reverse logistics solution provider. Bluegrass Supply Chain believes the alliance will help them optimize the returns process, reduce waste, and minimize their carbon footprint. “As returns continue to become a critical factor in customer satisfaction, 3PL providers must think holistically about their services” said Gaurav Saran, CEO of ReverseLogix.
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Aug 31, 2023 | 
vulture.com | Craig Jenkins |Renell Medrano |Ian McRae |Marco Castro
Sampha speaks in sketches, drawing out the general idea he’s angling at and circling back to add color and texture. You quickly understand how it could take this person years to locate the perfect sequence of words to encapsulate a complicated feeling, as his debut album, Process, does: “A nemesis, an enemy / You’re the crack inside the screen”; “Smashed this window in my heart / And I blamed you.” He’s a details man.
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Aug 9, 2023 | 
multichannelmerchant.com | Ian McRae
Welcome everyone to another episode of MCM’s CommerceChat; your home for all things ecommerce operations, logistics, supply chain and marketing. Our readers may have noticed that we’re dedicating a special focus for Q3, highlighting some of the more innovative and unique approaches to handling the ever-growing problem facing the industry around ecommerce returns.
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Aug 2, 2023 | 
multichannelmerchant.com | Ian McRae
Canada Goose has launched its pioneering recommerce platform, Canada Goose Generations, in its home country. The new platform encourages consumers to participate in the brand’s commitment to environmental sustainability by trading in and purchasing pre-owned Canada Goose outerwear and apparel. The announcement lands at the same time as the company’s reporting of a substantial 45% year-on-year reduction in its carbon footprint.
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Jul 12, 2023 | 
multichannelmerchant.com | Ian McRae
Managing the costs of returns and leveraging them as an opportunity is critical for retailers. Returns might be a significant expense for retailers, and while managing those costs is critical to maintaining profitability, retailers still need to provide a good customer experience. But the landscape is shifting quickly for retailers.
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Jul 7, 2023 | 
multichannelmerchant.com | Ian McRae
Always a thorny issue for retailers, returns has turned into quite the conundrum in 2023. New solutions are sprouting up every day, but costs and volumes continue to balloon. A recent piece in Fortune notes that retailers spent more on returns than the entire U.S. budget for public schools. Meanwhile customer have high expectations of the returns experience, which retailers are working hard to moderate.
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Jun 21, 2023 | 
multichannelmerchant.com | Ian McRae
Outdoor retailer giant and sustainability market leader REI announced plans to open a new circular Re/Supply location in Clackamas, Oregon in late August 2023. The new store follows REI’s Re/Supply store in Manhattan Beach, California, which opened in 2020. The new 16,113-square-foot store location will open in the Clackamas Town Center and feature lightly used gear and apparel that REI receives through its returns and trade-in programs.
