Irwin Lazar

Oak Brook, Virginia

President/Principal Analyst @metrigy, data-driven insights into #collaboration, #ucoms, #hybridwork, #WFH since 2006, CISSP, imlazar on Threads and Bluesky

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Articles

Google Advances Workspace AI at Cloud Next

2 weeks ago | nojitter.com | Irwin Lazar

Google held its annual Cloud Next customer, partner, and analyst conference from April 9-11 in Las Vegas. This year’s event, as one could easily guess, was heavy on AI as Google seeks to leverage its and apps to differentiate itself in a crowded and rapidly accelerating AI marketplace.
Companies prep for NG911 implementation but hurdles remain

2 weeks ago | techtarget.com | Irwin Lazar

Companies are finally preparing for Next Generation 911. But full implementation of NG911, which enables phone systems to use IP-based capabilities to transmit information to emergency services, won't happen until the industry overcomes some thorny technological hurdles. At Enterprise Connect, I moderated a discussion featuring industry leaders on the potential benefits of NG911, readiness for implementation and what organizations should do now. Let's explore the key takeaways from the session.
Generative AI security best practices to mitigate risks

3 weeks ago | techtarget.com | Irwin Lazar

metamorworks - stock.adobe.com When tackling AI security issues, enterprises should minimize shadow IT risks, establish an AI governance council and train employees on the proper use of AI tools.
Getting Ready for Enterprise Connect 2025!

1 month ago | nojitter.com | Irwin Lazar

My sessions this year focus on different areas of governance and compliance. Here we are again: Another Enterprise Connect is almost here! This year I’m excited for the opportunity to continue some of the conversations that we had at last year’s event and provide our audience with actionable guidance and insights.
How To Assess Generative AI ROI

1 month ago | nojitter.com | Irwin Lazar

A structured approach requires detailed cost-benefit analysis. Last month on No Jitter I shared insights into how companies are measuring ROI for their adoption of generative AI collaborative assistants. In this month’s post, I want to dig a bit more into the methodology for assessing generative AI’s value. The primary requirement for AI success is having an organization in place to drive AI adoption.
Connected workspace apps improve collaboration management

2 months ago | techtarget.com | Irwin Lazar

alotofpeople - stock.adobe.com Connected workspace software takes unified communications a step further by integrating project and task management and centralizing collaborative work management.
2024 Trends in Collaboration Tech

2 months ago | nojitter.com | Irwin Lazar

A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some insights on potential trends in 2025. No Jitter asked frequent No Jitter contributor Irwin Lazar, president and principal analyst at Metrigy, for his thoughts on a few topics and trends in 2024, ranging from what happened with POTS, to the use of generative AI in collaboration tools, as well as what trends may emerge in 2025. No Jitter (NJ): What happened with POTS in 2024?
Calculating the Return on Generative AI Investment

Jan 23, 2025 | nojitter.com | Irwin Lazar

When looking at Gen AI’s promises of time savings, ask what employees will be doing with that time. As companies progress with trying and deploying generative AI within their collaboration environment, IT and business leaders often struggle with determining ROI.
Hybrid Work Driving Office Evolution

Dec 9, 2024 | nojitter.com | Irwin Lazar

Space shifting to meetings and hot-desking, with mixed results. Metrigy’s recently published Employee Engagement Optimization: 2025 global study of 400 organizations showed that work location is in a state of flux and that hybrid work strategies are driving significant changes to office space allocation and management and challenges in determining success.
How AI Will Impact Platform Decisions

Nov 5, 2024 | nojitter.com | Irwin Lazar

IT and business leaders should consider how they will roll out AI in the future, how they will integrate collaborative data sources, and what platform(s) makes sense for their environment. At the recent Cisco WebexOne conference in Fort Lauderdale, I was struck by something that featured guest Alexandr Wang, founder of Scale, said during the opening keynote with Jeetu Patel.