Isabel Chong

2 months ago | herbertsmithfreehills.com | Michael Vrisakis |Hugh Paynter |Tamanna Islam |Isabel Chong

The Australian Financial Complaints Authority (AFCA) is tasked with reviewing the internal dispute resolution outcomes of financial services providers for unreasonableness or unfairness.

Aug 26, 2024 | lexology.com | Michael Vrisakis |Tamanna Islam |Shan-Verne Liew |Isabel Chong

In the wake of recent court decisions, insurers would be well-positioned to explore the benefits and limitations of including a prominent and appropriately balanced checking disclaimer in customer-facing communications, if they do not already utilise this mechanism. Unintentional errors in insurance documentsIt is inevitable that, on occasion, an inadvertent inaccuracy will slip into a customer-facing insurance document, such as a renewal notice, a quote, or a confirmation of transaction.

Jul 5, 2024 | lexology.com | Michael Vrisakis |Maged Girgis |Andrew Bradley |Hartley Spring |Isabel Chong

On 4 July 2024, Treasury agreed to make further amendments to the proposed section 99FA of the Superannuation Industry (Supervision) Act 1993 (Cth) (SIS Act) in the Treasury Laws Amendment (Delivering Better Financial Outcomes and Other Measures) Bill 2024 (Cth) (Bill), significantly decreasing the proposed regulatory burden on superannuation trustees regarding when they may deduct financial product advice fees from members’ superannuation.