Jason Stoogenke

Charlotte

Consumer Investigator at WSOC-TV (Charlotte, NC)

Award-winning WSOC consumer investigator w/law degree. RT is not an endorsement & if you send us a tweet, you consent to us showcasing it in any media.

Featured in: Favicon

wsoctv.com Favicon

msn.com

yahoo.com (+4) Favicon

statesman.com Favicon

charlotteobserver.com Favicon

palmbeachpost.com Favicon

wsbtv.com

wftv.com

daytondailynews.com Favicon

wpxi.com + 109 more

Articles

Couple sought refund because of Helene, says Vrbo kept refusing

1 week ago | actionnewsjax.com | Jason Stoogenke

CHARLOTTE — Joanne Gonnerman and her boyfriend wanted to visit the North Carolina mountains last fall, mainly for the fall leaves. So they booked a place on Vrbo. But Helene hit about a week before their reservation was supposed to start. The town they were going to issued a State of Emergency. Roads closed. The North Carolina Department of Transportation “urge[d] people to avoid travel in western [North Carolina].”“I said, ‘I don’t think this is going to be realistic for us.
Yes, you still need to watch out for jury duty scams

2 weeks ago | yahoo.com | Jason Stoogenke

The call came in. The caller left a message, identifying himself as Mecklenburg County Deputy James Ray; but Action 9 investigator Jason Stoogenke confirmed the County doesn’t have a deputy by that name. We’ll call the victim Lisa -- she asked not to share her identity. Lisa says she called him back. “So believable. He had an answer for every question I had,” Lisa said.
Driver says repair shop drove his car behind his back, racked up tolls

2 weeks ago | wsoctv.com | Jason Stoogenke

CHARLOTTE — Eric Montgomery bought a used Cadillac, but he says he had problems almost right away. “Honestly, it was like one of those terrible old cartoons where you drive off the lot and the car starts falling apart initially, you know what I mean, like, almost immediately,” he said. He says the dealer was responsive and told him to take the car to Repair Hub, a shop it works closely with. “I dropped it off and then I flew out of town for almost four weeks,” he said.
Driver says repair shop drove his car behind his back, racked up tolls

2 weeks ago | yahoo.com | Jason Stoogenke

Eric Montgomery bought a used Cadillac, but he says he had problems almost right away. “Honestly, it was like one of those terrible old cartoons where you drive off the lot and the car starts falling apart initially, you know what I mean, like, almost immediately,” he said. He says the dealer was responsive and told him to take the car to Repair Hub, a shop it works closely with. “I dropped it off and then I flew out of town for almost four weeks,” he said.
How much more you have to pay to insure your home now

3 weeks ago | wsoctv.com | Jason Stoogenke

CHARLOTTE — You may have to pay more to insure your home from now on after new rates went into effect in North Carolina this week. Action 9 investigator Jason Stoogenke breaks down what that means for you specifically. North Carolina is the only “Rate Bureau” state. In other states, individual companies ask the state for permission to raise rates. In North Carolina, companies are part of the Rate Bureau which asks the state on behalf of the industry.
86-year-old woman denied travel insurance claim after illness cancels D.C. trip

3 weeks ago | yahoo.com | Jason Stoogenke

Joshula Flowers, 86, said she was looking forward to touring the nation’s capital. However, she got sick and couldn’t make the trip. And she thought that was ok because at least she had travel insurance. ALSO READ: Real ID deadline hits for airports, travelers. Can you still fly without one? However, the company denied her claim. “I could not believe it. It was just so devastating,” said Flowers.
Woman says IRS gave her more than $30,000, but bank wouldn’t let her touch the money

4 weeks ago | wsoctv.com | Jason Stoogenke

CHARLOTTE — Kristine Knipp owned a ballroom dance club for 30 years. She told Channel 9’s Jason Stoogenke that she sold the business during the pandemic. The IRS gave her a certain tax break -- what’s called -- an employee retention credit. “It was $30,000, $30,088.90 to be exact,” she said. Knipp deposited the check in a Truist account. “It’s money that I had plans for to help continue to pay off some bills that I incurred during the 2020 pandemic,” Knipp said.
Flooding issues? This program could help pay repairs

4 weeks ago | yahoo.com | Jason Stoogenke

Flooding issues? This program could help pay repairsHomeowner Ann Meidenbauer made a red, white, and blue quilt to donate to a veteran’s family. She said that quilting takes her mind off things, including the storm drain between her and her neighbor’s homes. ALSO READ: Charlotte residents could see water, stormwater bill hikes starting July 1She said that when it rains hard, water from other lots and the street dumps into the drain and floods part of her backyard.
Family says they paid close to $9K for driveway, but not happy with results

1 month ago | yahoo.com | Jason Stoogenke

Family says they paid close to $9K for driveway, but not happy with resultsThe Hulseys just built a house in Gastonia and needed a driveway. They hired Queen City Paving and Sealcoating. “It was a five-star company. They had done work for someone I had seen. It was a good job,” they said. Plus, according to the company’s website: 45 years in business and BBB Accredited. But the Better Business Bureau website says -- and the BBB confirmed -- the business is not accredited.
Still waiting for your tax refund? Here’s why it’s delayed in North Carolina

1 month ago | yahoo.com | Jason Stoogenke

You may have to wait even longer to get your tax refund if you haven’t gotten it yet. Some taxpayers in North Carolina have reached out to Action 9 asking what’s happened with their money. We found out there’s an issue that’s only affecting people who are waiting for physical checks, and not direct deposit. The North Carolina Department of Revenue told Action 9 that its printing vendor had suddenly stopped work, discontinuing any printing and mail services for the agency.