Jenn Vande Zande

United States

Editor-in-Chief at The Future of Commerce

EIC @futureofCEC/@SAP_CX. I'll take tech, politics, sarcasm, college hoops, the Oxford Comma, or geekery for 20k Alex. @MomsDemand alum. Go Blue! Views my own.

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Articles

As data breaches abound, customer data management becomes C-suite priority

1 week ago | the-future-of-commerce.com | Jenn Vande Zande

16 shares Listen to article Customer data management (CDM) best practices have never been more crucial to today’s brands as they face escalating data breaches, which come with severe brand trust, balance-sheet, and customer retention issues. Throw rising competition, increased customer expectations, and a growing need for improved decision-making into the mix, and the need for strong CDM practices makes its own case.
Give me liberty or give me hope: Star Wars resistance quotes

1 month ago | the-future-of-commerce.com | Jenn Vande Zande

Star Wars might be set in a galaxy far, far away, but the overarching themes of authoritarianism, resistance, and the moral quandaries and complexities of fighting for liberty continue to paint an evergreen parallel to reality. In Rogue One, the protagonists – a diverse group of misfits – aren’t your traditional Star Wars heroes.
The grim barbarity of optics and design: Severance quotes for work

2 months ago | the-future-of-commerce.com | Jenn Vande Zande

0 shares Listen to article Premiering in 2022, the four main characters of Apple TV+’s Severance work at Lumon, which could be described as a cultish tech company, if one were speaking in kind terms. Each of the protagonists –Mark, Irving, Dylan, and Helly – has undergone a procedure to split their consciousness into two separate states, thereby severing their memories.
Let them eat (egg-free) cake: As consumer sentiment sinks amid layoffs and inflation, the wealthiest 10% drive economy

2 months ago | the-future-of-commerce.com | Jenn Vande Zande

Although it wasn’t actually Marie Antoinette who said, “let them eat cake”, the interpretation remains clear – the phrase is synonymous with the French aristocracy being out of touch with the economic plight of their citizens amid the French Revolution. Today, consumer sentiment data indicates cracks in our economic foundation as top earners account for 49.7% of all spending and almost one-third of gross domestic product, according to the Wall Street Journal.
Pharmacies Of The Future: 4 Keys To Reinvention

2 months ago | forbes.com | Jenn Vande Zande

The pharmacy, a centuries-long institution and venerable presence in communities around the world, is evolving before our eyes. Business realities, shifting consumer preferences, competition from disruptors, and advances in digital technology are among the factors driving a reimagining of the role pharmacies play in our lives and a re-engineering of the business models on which pharmacies have long relied to be profitable.
Re-run International Women's Day

Mar 7, 2025 | the-future-of-commerce.com | Jenn Vande Zande

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The future of pharmacy: An RX for competitive health requires reinvention

Mar 5, 2025 | the-future-of-commerce.com | Jenn Vande Zande

The pharmacy, a centuries-long institution and stronghold in communities throughout the world, is evolving before our eyes… and screens. The realities of business today, shifting consumer preferences, competition from market disruptors, and advances in digital technology are just some of the factors forcing a reimagining of the role pharmacies play in our lives, as well as a re-engineering of the models that pharmacies have long relied upon to be profitable.
Some like it hot: Our top posts so far this year

Jul 11, 2024 | the-future-of-commerce.com | Jenn Vande Zande

0 shares Listen to article B2B sales in 2024 include focused selling, personalized sales, and more. Find out the key trends that will help sellers succeed in a tough economy. The top trends in the food industry has been a big topic for readers. Tanya van Soest nailed it with her post: Digital transformation in food industry has accelerated as food companies aim to become more efficient and resilient.
SAP BrandVoice: Ecommerce: Electronic Commerce Definition, Benefits, Types, Examples

May 23, 2024 | forbes.com | Jenn Vande Zande

What Is ecommerce? Ecommerce is the buying and selling of goods and services via the internet, and the transfer of money and data to complete the sales. It's also known as electronic commerce or internet commerce. Today, questions about e-commerce usually center around which channels are best to execute business online, but one of the most burning questions is the appropriate spelling of e-commerce.
The Tortured Poets Department songs for work: TTPD lyrics that have us screaming

May 9, 2024 | the-future-of-commerce.com | Jenn Vande Zande

1 share Listen to article 1X Taylor Swift has been a very busy woman. In 2023, amid her Eras Tour, Swift became the first singer to achieve billionaire status solely through her music and concerts. Unbeknownst to anyone but a trusted few, while on her record-breaking tour she was also recording a new album, a secret she shared with the world while accepting one of the two Grammy awards she won in 2024.