The Future of Commerce

1 week ago | the-future-of-commerce.com | Jenn Vande Zande

0 shares Listen to article Throughout the course of human history, many social movements and revolutions share a common tool: The power of words. From the oldest of decrees known all the way to this very moment in which we find ourselves, language has proven time and again to be a powerful adversary of those hoping to shape history for the better – as well as a powerful weapon for those who strive toward an opposite goal. Civil rights leaders have oft used their voices as a force for good.

2 weeks ago | the-future-of-commerce.com | Dante Ricci

Wouldn’t it be nice if you could make government more efficient through mere cuts? But cuts won’t fully cut it. Real gains in government efficiency—national, state, or local—will depend on reinvention by leaders willing to build bold new capabilities beneath the surface that drive efficiency and effectiveness.

3 weeks ago | the-future-of-commerce.com | Emily Morrow

0 shares Listen to article Whether due to getting locked out of your email (again), that one colleague steamrolling your meeting (again), or agonizing over (again), most of us have felt the urge to let a few choice words fly on the job. And while we’ve been taught that swearing is unprofessional, rude, or downright unacceptable at work—turns out, the science says otherwise.

1 month ago | the-future-of-commerce.com | Jenn Vande Zande

16 shares Listen to article Customer data management (CDM) best practices have never been more crucial to today’s brands as they face escalating data breaches, which come with severe brand trust, balance-sheet, and customer retention issues. Throw rising competition, increased customer expectations, and a growing need for improved decision-making into the mix, and the need for strong CDM practices makes its own case.

1 month ago | the-future-of-commerce.com | Emily Morrow

Owning things used to signal success, but it seems that’s changing. Today’s consumers—especially Millennials and Gen Z ones—aren’t as concerned about ownership. In some cases, it can even feel like a burden. From jeans and jewelry to baby gear and bookshelves, a growing number of shoppers are opting to rent instead of buy. It’s not just about saving money. The rental economy taps into something deeper: a desire for flexibility, sustainability, and experiences over accumulation.