Jenn Walsh

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Articles

The Trouble With Benchmarking

Jan 14, 2025 | leadersedge.com | Jenn Walsh |Joseph D. Puglisi

Inevitably, at least one of their clients wanted to know why they were so far off of trend. And I’ll never forget the outraged tech CFO years ago who was frustrated that our agency’s renewal projections for his company’s healthcare coverage weren’t aligned with what he’d heard at a tech industry healthcare roundtable. I noted the company’s poor claims history, workforce of large families, and an older than average population.
Craft over Cramming

May 26, 2024 | leadersedge.com | Jenn Walsh |Zach Ewell

Why the last-minute switch? I couldn’t miss the opportunity as insurance executives gather at The Council’s annual Employee Benefits Leadership Forum (EBLF) this month to point out how the industry’s carrier and broker partners are costing each other a lot of money. We talk a lot about products and pricing.
Your New Employees Are Risky

Jan 24, 2024 | leadersedge.com | Jenn Walsh |Sandy Laycox

But then what? As we kick off the year with ambitious growth goals, let’s discuss why training new talent is hard and riskier than you think. Imagine the following very basic scenario. A new(er) employee is listening to colleagues debate a new client’s compliance requirements.
Don’t Be Risky | Leader's Edge Magazine

Dec 1, 2023 | leadersedge.com | Jenn Walsh

It makes sense, of course, to evaluate books of business, sales talent, pipelines and a firm’s new business value proposition when calculating its value. But especially in the midst of our industry’s talent crisis, it’s a mistake to stop there. Many firms and industry analysts underestimate the impact client service talent has to supercharge (or sink) valuations.
Ask 3 Questions to Avoid Expensive Talent Mistakes

Jun 7, 2023 | leadersedge.com | Jenn Walsh

Addressing Onboarding, Taxing Top Talent, and Time for Clients By Jenn Walsh Posted on May 30, 2023 Thirty-three years ago I accidentally launched my insurance career during an on-campus interview at the UCLA career center. While much has changed over the years, we have some industry-wide bad habits to break to continue to thrive. Despite our shortcomings, I introduce myself as an “industry enthusiast” since I’m passionate about the opportunities in this incredible business.
Ask 3 Questions to Avoid Expensive Talent Mistakes

May 30, 2023 | leadersedge.com | Jenn Walsh

Addressing Onboarding, Taxing Top Talent, and Time for Clients By Jenn Walsh Posted on May 30, 2023 Thirty-three years ago I accidentally launched my insurance career during an on-campus interview at the UCLA career center. While much has changed over the years, we have some industry-wide bad habits to break to continue to thrive. Despite our shortcomings, I introduce myself as an “industry enthusiast” since I’m passionate about the opportunities in this incredible business.