Jessa Engelberg Anderson

1 month ago | uxmatters.com | Katie Schmidt |Hayley Mortin |Jessa Engelberg Anderson |Pabini Gabriel-Petit

GenAI shifts the focus from efficiency to collaboration. AI is not an infallible expert, but a co-creator that requires user input, verification, and adjustment. Traditional UX design aims to streamline workflows and automate decision-making, but GenAI shifts the focus from efficiency to collaboration. AI is not an infallible expert, but a co-creator that requires user input, verification, and adjustment.

2 months ago | uxmatters.com | Katie Schmidt |Hayley Mortin |Jessa Engelberg Anderson |Pabini Gabriel-Petit

Understanding and leveraging human-centered AI (HCAI) is paramount in creating AI systems that are not only innovative but also ethical, inclusive, and put the human user first. Augmenting rather than replacing humans is a critical goal of HCAI. In today’s rapidly evolving digital landscape, the integration of artificial intelligence (AI) into user experiences is becoming increasingly prevalent.

Dec 2, 2024 | uxmatters.com | Katie Schmidt |Hayley Mortin |Jessa Engelberg Anderson |Pabini Gabriel-Petit

GenAI can alter users’ expectations, shift the ways in which they interact with digital products, and introduce new behavioral patterns. Generative AI (GenAI) is already changing our digital world. From helping people to write or rewrite their email messages to creating images, GenAI is poised to influence a broad spectrum of product user experiences—even those that are not directly driven by artificial intelligence (AI).

Nov 4, 2024 | uxmatters.com | Katie Schmidt |Hayley Mortin |Jessa Engelberg Anderson |Pabini Gabriel-Petit

Expanding Your AI Expertise The first step in preparing to conduct UX research for GenAI products is growing your overall AI expertise—especially your understanding of unique considerations of GenAI that impact the user experience. We’ll share some GenAI resources at the end of this article, but first, let’s consider why you need to expand your knowledge about AI and, specifically, GenAI.