Articles
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2 months ago |
qualitymag.com | Jim Smith |Michelle Bangert |Dale Norwood |Greg Cenker
Throughout my career I was fortunate to participate in many employee involvement initiatives. Each opportunity played a key role in my development as a manager. It’s not rocket science to realize that top management commitment is one of the critical success factors in the deployment of organizational quality initiatives. While recognizing the importance of such commitment is easy, it’s not so easy to translate that into action. My experience has proven what most experts propose is true.
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Jun 24, 2024 |
qualitymag.com | Jim Smith
In today’s world most organizations face a multitude of potential risks which include cyber-attacks, data breaches, system failures, service disruptions, and natural disasters, just to name a few. An organization can attack the biggest threats, and then take actions to implement the best measures to manage those risks at acceptable levels. In risk management, the first step is to identify potential risk factors before proceeding with any decision.
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Jun 12, 2024 |
qualitymag.com | Jim Smith
In today’s world most organizations face a multitude of potential risks which include cyber-attacks, data breaches, system failures, service disruptions, and natural disasters, just to name a few. An organization can attack the biggest threats, and then take actions to implement the best measures to manage those risks at acceptable levels. In risk management, the first step is to identify potential risk factors before proceeding with any decision.
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Jun 4, 2024 |
qualitymag.com | Jim Smith
Some time ago, a company asked for a review of their manufacturing environment. Immediately it was noticed that management did not allow a manager to blame an employee’s actions as the root cause in a safety or quality incident investigation – even if the employee blatantly violated a procedure or rule. Certainly, this follows Dr. W. Edwards Deming’s principles.
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May 1, 2024 |
qualitymag.com | Jim Smith
Companies that consistently show excellent results have certain things in common. Among the commonalities is having a sound business strategy which is well communicated throughout the organization, along with clear measures for success. Most people have heard the phrase, “What gets measured gets done”; however, more than that, organizational excellence comes from having clear world-class performance measures that are consistently achieved.
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