Michelle Bangert

2 weeks ago | qualitymag.com | Michelle Bangert

Our 2025 Quality Professional of the Year has nineteen competencies listed on his CV as well as 50 skills listed on LinkedIn—if you’re looking for a certified quality engineer (CQE) or an AS9100 lead auditor, you’re in luck—but also stresses the importance of emotional intelligence. Here, Ben Tomic shares his insights from a long career in quality.

1 month ago | qualitymag.com | Michelle Bangert

Whether you’re testing a plane with Dr. Ben Tomic, using a template he taught you in college, or volunteering alongside him to put on an international conference, you have been lucky to have him in the quality field. In between being a quality leader at Bombardier Aviation, he teaches at Sheridan College, provides consulting and auditing, and volunteers as a division leader with the American Society for Quality.

1 month ago | qualitymag.com | Michelle Bangert

Keeping defects low and reducing scrap is not an easy task. But Spectrum Custom Packaging made it happen. Over the past year, the custom packaging company has achieved an external defect rate of 0.3%, an internal defect rate of 0.8% and reduced scrap to 2%. They did so while also striving to create packaging that stands out from the competition. With a commitment to people, new technologies, and the highest quality standards, Spectrum aims for zero defects in every product they make.

1 month ago | qualitymag.com | Michelle Bangert

Keeping defects low and reducing scrap is not an easy task. But Spectrum Custom Packaging made it happen. Over the past year, the custom packaging company has achieved an external defect rate of 0.3%, an internal defect rate of 0.8% and reduced scrap to 2%. They did so while also striving to create packaging that stands out from the competition. With a commitment to people, new technologies, and the highest quality standards, Spectrum aims for zero defects in every product they make.

2 months ago | qualitymag.com | Jim Smith |Michelle Bangert |Dale Norwood |Greg Cenker

Throughout my career I was fortunate to participate in many employee involvement initiatives. Each opportunity played a key role in my development as a manager. It’s not rocket science to realize that top management commitment is one of the critical success factors in the deployment of organizational quality initiatives. While recognizing the importance of such commitment is easy, it’s not so easy to translate that into action. My experience has proven what most experts propose is true.