Jon Brooks

Oct 18, 2024 | kqed.org | Jon Brooks

Oct 18Failed to save articlePlease try againThe FBI’s Internet Crime Complaint Center received nearly 56,000 reports related to personal data breaches in 2023. (Getty Images)The FBI’s Internet Crime Complaint Center received nearly 56,000 reports related to personal data breaches in 2023. When the 2024 report comes out, that statistic will include me. In April, I clicked on something I shouldn’t have, and presto, my life was turned upside down.

Mar 6, 2024 | datacentrereview.com | Jon Brooks

Jon Brooks at QiO Technologies explores whether the sector is prepared for increased sustainability scrutiny, and outlines some key steps for regulation compliance. 2024 is the year of global sustainability scrutiny for data centre owners and operators. The repercussions of not complying with new environmental standards will be significant, bringing the risk of heavy fines and the broader risk of not being investible.

Nov 22, 2023 | customerservicemanager.com | Jon Brooks

In the swirling storm that is modern retail, with the high street being buffeted by economic, technological, and social changes, there emerges a beacon of opportunity for retailers: curating brilliant and memorable digital customer experiences. As we edge closer to yet another Black Friday, the pivot to online is no longer just an option; it’s the cornerstone of retail survival and differentiation.