Kaitlyn Mattson

1 week ago | dig-in.com | Kaitlyn Mattson

Shanna Barlow, director of the digital and technology product team at The General, spoke with Digital Insurance about how the insurer approaches innovation and implementing tech-related initiatives.  The following conversation has been lightly edited for clarity. We use our test and learn mentality and incrementality in what we do.

2 weeks ago | dig-in.com | Kaitlyn Mattson

The following summaries are written by the Digital Insurance editorial staff. Digital Insurance reviews a high volume of news leads every week for this and other stories. Please send press releases and other information to [email protected]. Brown & Brown will acquire RSC Topco, the holding company for Accession, for a gross purchase price of about $9.8 billion. The two companies announced the agreement June 10. The transaction is expected to close in the third quarter this year.

2 weeks ago | dig-in.com | Kaitlyn Mattson

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series. Melbourne O'Banion, CEO & Co-founder of Bestow, shared the following responses, which have been lightly edited. Life insurance carriers often have outdated systems, clunky software, and technological inefficiencies – all of which are collectively holding the industry back. Bestow changed that.

3 weeks ago | dig-in.com | Kaitlyn Mattson

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series. Mike Greene, co-founder and CEO of Hi Marley, shared the following responses, which have been lightly edited. Mitesh Suchak, John Miller, and I founded Hi Marley. We all experienced first-hand (both professionally and personally) how insurance carriers can impact people's lives in a meaningful, positive way.

3 weeks ago | dig-in.com | Kaitlyn Mattson

Insights:Respondents suggest limited real-time analytics and legacy systems hinder an end-to-end customer experience and the integration of multiple channels. Only a quarter reported real-time data capabilities. Twenty-eight percent of respondents said they are currently planning to implement artificial intelligence for chatbots or automation. Digital Insurance surveyed professionals about the claims process last year. The results highlight what is driving changes to the process.