Digital Insurance

Digital Insurance serves as a vital resource for top executives steering the digital transformation within the insurance sector. It provides readers with independent insights and analyses essential for staying competitive, minimizing risks, and boosting profits. Through its website, live and virtual events, social media presence, and special print editions, Digital Insurance delves deeper than other outlets into how digital technology truly affects insurance firms. A community of forward-thinking insurance professionals relies on Digital Insurance for its analyses, news updates, case studies, and research, seeking real-world examples that they can apply within their own organizations.

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Meet the insurtech: EasieOps

1 week ago | dig-in.com | Grace Crane

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series. Rock Vitale, EasieOps CEO and founder, shared the following responses, which have been lightly edited. Easie began in 2018 when we started by converting audio to text to support public policy research on incarceration and drug reform in Los Angeles County.
Colorado wildfire risk mitigation bill leaves specifics vague

1 week ago | dig-in.com | Michael Shashoua

Colorado home insurance policyholders will have to wait and see if a new bill will be effective at getting insurers to provide significant discounts for mitigating wildfire risk on their properties, according to a longtime insurance attorney based in the state. "The clarity of the specific mitigation efforts which an insurer says can lead to a discount is so critical because the legislation necessarily is broad and vague," said Chris Mosley, partner in the insurance recovery group at Reed Smith.
Agency employees face burnout: Liberty Mutual, Safeco research

1 week ago | dig-in.com | Kaitlyn Mattson

Half, 51%, of insurance agency employees report feeling burned out, according to research from Liberty Mutual and Safeco, The state of employee well-being in independent agencies in 2025. Over half, 57%, say they feel mentally and physically exhausted. Sixty-five percent of those in non-principal and ownership roles report feeling stressed often at work.
The full toll of the LA wildfires has yet to be realized

1 week ago | dig-in.com | Frank Gargano

Enjoy complimentary access to top ideas and insights — selected by our editors. As homeowners and insurers wade through reconstruction efforts following the California wildfires, they are raising questions about the true cost to rebuild and what happens if and when the money runs out.
The impact of tariffs on insurance industry

1 week ago | dig-in.com | Kaitlyn Mattson

There is a 10% tariff on most imported goods into the U.S. as of April 5. The Trump administration announced a revision to its tariff policy on April 9, including a tariff of up to 145% on some goods from China. Jonathan Todd, partner at Benesch Law and Phil Nester, senior managing associate at Benesch Law, shared responses on how this could impact the insurance industry. These responses were shared on April 11 and reflect the tariff situation at that time.
Insurers see tech R&D potential in MGAs

1 week ago | dig-in.com | Michael Shashoua

Insurers looking to leverage MGAs for their ability to develop new operations technologies need patience and modest expectations, according to industry experts who spoke at InsurTech NY on April 2. "Working with MGAs in a partnership or potential acquisition can be extremely advantageous versus the high risk that comes in trying to build something internally yourself," said Josh Bjorkman, senior vice president, digital partners, at Arch Capital, the parent company of P&C insurer Arch Insurance.
Meet the insurtech: Proof

2 weeks ago | dig-in.com | Kaitlyn Mattson

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series. Pat Kinsel, CEO and founder of Proof, shared the following responses, which have been lightly edited. Proof started as Notarize, a company founded in 2015 to bring notarizations online.
Justification of State Farm rate increase in California is disputed

2 weeks ago | dig-in.com | Michael Shashoua

A California consumer advocacy group disputed State Farm General's argument that financial strains on the insurer justify its interim emergency rate increase request for homeowners insurance. Consumer Watchdog and attorneys for State Farm General began their presentations in a hearing led by California administrative law judge Karl Fredric J.
Progressive and Geico first overall in mobile experience: Keynova

2 weeks ago | dig-in.com | Kaitlyn Mattson

Insurance carriers are expanding telematics and app-embedded web contact, according to Keynova Group's Q1 2025 edition of its Mobile Insurance Scorecard. Progressive and GEICO tied for first in overall mobile user experience. Geico won in mobile app and Progressive won for its mobile web experience. State Farm was third overall and second in app, third in mobile web. Keynova analyzes the mobile apps and mobile websites of the top 12 U.S. auto and property insurance carriers.
This adviser's comic book addresses healthcare costs

2 weeks ago | dig-in.com | Bruce Shutan

When Chris Wolpert founded Group Benefit Solutions in 2016, a certain inspirational quote about growing business always stuck with him: Sales guys have business cards, but experts have books. "I was in my early 30s at the time and looking for little credit credibility," he sheepishly confessed. "With a background in writing and storytelling, I wanted to leverage that skill and thought writing a book would be a good way to do that." It didn't take long for the benefits adviser to be published.