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1 month ago | 
bankingblog.accenture.com | Jared Rorrer |Accenture Banking |Keri Smith |Michael Abbott
Despite significant investments in cybersecurity, customers lack trust in the banking system’s ability to protect their data. "Trust is the bedrock of business.
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Aug 25, 2024 | 
medium.com | Keri Smith
It’s extra crazy since we were the generation left largely on our own through childhood. Housing costs, college costs, inflation, a post-pandemic medical care crisis, the sudden death of my 68-year-old dad, and three layoffs in four years. It’s destroyed any chance I had in retirement and opened my eyes to the healthcare crisis that our generation faces, as our Boomer parents are starting to die unusually young, compared to their Greatest Generation parents.
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Aug 18, 2024 | 
hotair.com | Keri Smith
I feel like this artificial Kamala "joy" is more Ren and Stimpy than Beethoven.
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Jun 27, 2024 | 
bankingblog.accenture.com | Keri Smith |Álvaro Ruiz |Cameron Krueger |Jared Rorrer
Ella Fitzgerald was one of the first, in the ‘30s, to have a hit with the song ‘Ain’t What You Do, It’s the Way That You Do It’. The fact that legions of musicians have and continue to record it tells me there’s a universal truth there that most people recognize. This is certainly the case with generative AI. Using the innovation is cheap and easy.
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Jun 13, 2024 | 
bankingblog.accenture.com | Jared Rorrer |Michael Abbott |Keri Smith |Chris Scislowicz
In May of 2024, the Aurora Borealis, also known as the Northern Lights were on full display for the largest proportion of the United States in decades. The Northern Lights are caused by geomagnetic flairs or “solar storms” from the sun, which can lead to extremely disruptive events on Earth. In 2003, an extreme solar storm knocked out power in parts of Sweden and damaged electrical transformers in South Africa.
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Aug 28, 2023 | 
bankingblog.accenture.com | Amit Mallick |Oliver Reppel |Keri Smith |Michael Abbott
How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According to recent Accenture research, banking customers view loyalty as a two-way street: they are open to being loyal to one primary bank, but they want their bank to recognize and reward this loyalty. And while the majority of banks claim to be customer-centric, less than 15% actually reward customers for their holistic relationship with a bank.
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Jun 28, 2023 | 
capitalmarketsblog.accenture.com | Ian Woodhouse |Keri Smith |Michael Cheek |Nicole Bodack
Check out any news website these days, and you’re likely to see a story about generative AI. With OpenAI’s ChatGPT and Google’s Bard achieving rapid growth in users, there’s a widespread expectation that such tools will radically change how people worldwide live and work. But what are their implications for capital markets firms? The simple answer is that generative AI will be game-changing for the industry.
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Jun 22, 2023 | 
onlocationwithkeri.medium.com | Keri Smith
"You have chosen a different path." I kept saying to myself, as I frustratedly packed the final items in my ridiculously large suitcases. It was 2022, and I was totally unsure what I was doing at this juncture of my life, but at least feeling confident in the familiarity of that feeling, as no one else I knew really did either. It wasn't my first rodeo with leaving the States on a grand adventure.
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Mar 27, 2023 | 
bankingblog.accenture.com | Jared Rorrer |Chris Scislowicz |Keri Smith |Margaret Weichert
Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse of some high-profile peer institutions. Rarely have I seen the banking industry in such flux and uncertainty. How should banks respond? My advice: Pause … take stock … focus on the fundamentals. Shifts in the global macro market prompted many banks to start the year cautiously.
