Kristian McCann

3 days ago | uctoday.com | Kristian McCann

Cisco has released an alarming study that highlights only 4 percent of organizations worldwide can effectively withstand today's cybersecurity threats. The 2025 Cybersecurity Readiness Index showed a slight increase from the 3 percent reported in last year's Index; however, the snail's pace of growth shows a lack of engagement in cybersecurity and an increase in complexity as AI dominates.

3 days ago | uctoday.com | Kristian McCann

In today's uncertain economic climate, many companies are looking for ways to cut their infrastructure and communications costs. Two changes in particular are having far-reaching impact on the choices that need to be made to keep a reign on costs while helping the workforce to be more productive. The first is that working practices have undergone significant changes - with many more employees working away from their offices.

6 days ago | uctoday.com | Kristian McCann

RingCentral has met analyst expectations in its Q1 earnings call amid growth in its RingCX and AI Receptionist. "We are seeing strong growth of RingCX, including large deals, which underscores that our multi-product strategy is working across all cohorts,"Kira Makagon, President and Chief Operating Officer at RingCentral, said during the quarterly earnings call. Last quarter, RingCX had only 700 customers, and its AI Receptionist was only released in March to select U.S. clients.

6 days ago | uctoday.com | Kristian McCann

Nuvola Distribution has announced a strategic partnership with Dialpad in a move that expands UCaaS's presence to resellers across the world. "We are thrilled to join forces with Dialpad, a company that shares our commitment to delivering cutting-edge communication solutions,"Michael Lloyd, CEO of Nuvola Distribution, said. This collaboration will operate via an agency model to enhance the provision of Dialpad's UCaaS and CCaaS solutions.

6 days ago | uctoday.com | Kristian McCann

In a tentative time for the future of voice, one study shows that scams are contributing to its decline. Financial services company Transaction Network Services (TNS) published a study this week that showed 72 percent of Americans do not answer phone calls from numbers they don't recognize. The study, which commissioned a Kantar survey of 1,033 US adults, shows "an erosion of trust in voice calling" for a range of reasons, from scam calls to AI deepfakes and robocalls.