Lauren Shanesy

1 week ago | convenience.org | Lauren Shanesy

By Lauren Shanesy What’s the difference between these two iced coffee offers: Buy one, get one 50% off and 2 for $10? Psychology, said Alexis Gillette, vice president of marketing at Dunn Brothers Coffee, while presenting at the 2025 National Restaurant Association Show, held last week in Chicago.

1 week ago | convenience.org | Lauren Shanesy

By Lauren Shanesy As the price of food increases along with inflation, consumers are reevaluating where and what they’re spending their money on.

2 weeks ago | convenience.org | Lauren Shanesy

By Lauren Shanesy Foodservice can bring in a lot of revenue—but that doesn’t automatically mean your program is profitable. High costs of goods, expensive ingredients, inconsistent portion sizes and a menu with slow-moving dishes can eat away at profitability quickly. “If you save even a penny per dish, what does that add up to at the end of the year?” said Adrianne Calvo, executive chef, restaurant owner and TV personality.

2 months ago | nacsmagazine.com | Lauren Shanesy

The customer is the core of the convenience business. With so much data available about who the shopper is, retailers that capture the data, analyze it to create useful information and operationalize the insights gained from the information can drive sales, loyalty and profit—and, critically, differentiate themselves from competition by creating a better customer experience.

2 months ago | nacsmagazine.com | Lauren Shanesy

Last summer, cybersecurity company CrowdStrike’s infamous IT outage disrupted businesses across the globe. Circle K lost payment capabilities in its stores for 12 hours, said Ed Dzadovsky, global CTO & EVP, Alimentation Couche-Tard, while speaking at the 2025 Conexxus Annual Conference in January. “We lost millions and millions of dollars that day. And that’s just what we know we lost in that time.