NACS Magazine
NACS supports the convenience and fuel retail industry by offering valuable insights, networking opportunities, and advocacy efforts. This helps to maintain the competitiveness and success of its members' businesses.
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Global
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Business and Consumer Services/Business Services
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Articles
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4 weeks ago |
nacsmagazine.com | Ben Nussbaum |Chrissy Blasinsky
This store is safe. That’s the message operators want to send to their customers and employees—and an important reality they make sure to protect. But how does safety seamlessly blend with customer experience and brand messaging? If some safety measures make a convenience store less convenient, at what point do they stop being a net positive? An easy example: Doors. Having multiple points of entry makes it easier for customers—as well as bad actors—to grab and go.
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4 weeks ago |
nacsmagazine.com | Sarah Hamaker
Name of company: Astoria Mini Mart East Year founded: 1988 # of stores: 1 Website: astoriaminimart.com/astoria-east/ Like many kids, Krista Patterson’s career plans did not involve joining the family business. Her father, Don Patterson, bought Warrenton Mini Mart in 1988, then added Astoria Mini Mart a year later. In 2014, he purchased Astoria Mini Mart East in Astoria, Oregon, and operated all three stores for several years.
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1 month ago |
nacsmagazine.com | Sarah Hamaker
Name of company: Idleyld Trading Post Date founded: 1920s # of stores: 1 Website: itp138.com As a child visiting his grandparents, Eric Sohn loved to stop at the Idleyld Trading Post, Deli & Liquor Store in Idleyld Park, Oregon. “I have a vivid memory of staring at the tackle wall for lures to go fishing,” he said.
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1 month ago |
nacsmagazine.com | Lauren Shanesy
The customer is the core of the convenience business. With so much data available about who the shopper is, retailers that capture the data, analyze it to create useful information and operationalize the insights gained from the information can drive sales, loyalty and profit—and, critically, differentiate themselves from competition by creating a better customer experience.
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1 month ago |
nacsmagazine.com | Lauren Shanesy
Last summer, cybersecurity company CrowdStrike’s infamous IT outage disrupted businesses across the globe. Circle K lost payment capabilities in its stores for 12 hours, said Ed Dzadovsky, global CTO & EVP, Alimentation Couche-Tard, while speaking at the 2025 Conexxus Annual Conference in January. “We lost millions and millions of dollars that day. And that’s just what we know we lost in that time.
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