Linda Fox

London

Editor at PhocusWire

freelance journalist, travel technology, @Phocuswire, business travel

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Articles

Vacation rental techs talk investment, acquisitions and organic growth

2 weeks ago | phocuswire.com | Linda Fox

The ink is not yet dry on Casago’s proposed acquisition of Vacasa, but the deal continues to spark discussion in the vacation rental space. The chatter has mainly focused on Vacasa being eight times larger than Casago, a fact which led to Casago's CEO Steve Schwab being asked if he is “crazy” at a recent event.
Diamo lands $4M to help smaller hotels with revenue management

2 weeks ago | phocuswire.com | Linda Fox

Hotel revenue management specialist Diamo has secured $4 million in seed funding. The investment in the United States-based business, which focuses on independent hotels, was led by Thayer Ventures and Inovia Capital, with participation from Avalon Capital Group and angel investors. The funding will go towards product development and global expansion.
How Destination Toronto developed its AI assistant 6ix

2 weeks ago | phocuswire.com | Linda Fox

Destination Toronto had personalization top of mind when it began exploring the potential for 6ix, its artificial intelligence (AI) assistant. The tourism body began hearing about Matador Network's GuideGeek service, which leverages ChatGPT, around 2023 and was looking for ways to personalize content at scale.
TBR expands footprint with acquisition of EuroChauffeur

2 weeks ago | phocuswire.com | Linda Fox

Ground transport specialist TBR Global Chauffeuring has acquired EuroChauffeurs for an undisclosed amount. The deal is a first for Scotland-based TBR, which aims to grow through acquisition in the coming months, and strengthens its existing footprint in the United Kingdom and Europe. It also provides EuroChauffeurs' customers with access to a wider network of ground transport options as well as TBR’s technology and customer service centers.
Vrbo plans greater traveler targeting through marketing tech

2 weeks ago | phocuswire.com | Linda Fox

Expedia vacation rental brand Vrbo has developed a promotion suite to make more personalized offers to travelers. Where the brand had only been able to offer week and monthly discounts in the past, it now hopes to improve the proposition for travelers through promotions such as mobile deals, member-only deals for OneKey members and last-minute offers.
Former Booking.com executive hired to lead Viator

1 month ago | travelweekly.com | Linda Fox

It has been nearly a year since former Viator president Ben Drew announced he was stepping down after four years in the role and 12 at Tripadvisor. Rijvers will take up the position from April 1. Rijvers spent more than 12 years at Booking.com in various roles, including managing director of hotels and accommodations and chief marketing officer. He left the company three years ago and soon after joined the World Business Council for Sustainable Development.
Skycanner's CEO on the company's strategy for evolution and expansion

Nov 14, 2024 | webintravel.com | Linda Fox

Travel metasearch players have reinvented themselves over the years. Some have gone down the direct route while others have found ways to add value and deepen relationships with partners by providing insights and other services. Skyscanner is no exception and in recent months the flight metasearch platform has been investing in artificial intelligence and exploring ways to inspire travelers and provide them with information to make a decision.
Booking.com plans to cut jobs

Nov 11, 2024 | travelweekly.com | Linda Fox

In a regulatory filing, the company said it also wants to optimize procurement and is seeking savings from real estate. "We expect to develop more clarity on these organizational changes, including with respect to timing, expected impact on employees, financial impact and other aspects of the contemplated changes in due course," the company said.
Amadeus revenue hits $1.6B in Q3

Nov 7, 2024 | travelweekly.com | Linda Fox

The technology and distribution company reported a 9% increase in air distribution revenue to $781 million while revenue in its air IT solutions increased 14% to $575 million. Revenue for the hospitality and other solutions business increased 12% to $268 million for the quarter. EBITDA for the group rose 10% to $651 million year over year while profit came in at $369 mil-lion, up from $325 million in Q3 2023.
Why Agoda's data strategy is more about the "science" than the data itself

Oct 17, 2024 | webintravel.com | Linda Fox

Agoda does not like to think of itself as data driven – it believes it should be more about applying data science. The thinking from the Asia-based online travel agency is that while data presents huge opportunities to improve the customer experience and drive internal efficiency, it has to be used in the right way.

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Linda Fox @foxychops

10 Feb 23

Addressing the human resources challenge in #hotels with speakers from @Phocuswright @MarriottIntl @Hyatt @D_EDGE_Hosp #HospitalityForum https://t.co/CV7EZrPkA5

Linda Fox @foxychops

10 Feb 23

Florence Kaci kicks off the #HospitalityForum with @Phocuswright research on labour shortages, sustainability, digitalisation and more… #travel #hotels https://t.co/tDLU40D39X

Linda Fox @foxychops

6 Oct 22

Reassuring in a large airport 😱 https://t.co/GEyTWW6NjZ