Linda Saunders

Nov 26, 2024 | bbrief.co.za | Linda Saunders

Linda Saunders | Director | Solutions Engineering Africa | Salesforce | mail me | Every organisation is working to harness Artificial Intelligence (AI) to improve sales and customer service experiences. However, great AI relies on data. Traditionally, companies have used structured data, such as rows and columns, often from Customer Relationship Management (CRM) applications. Businesses also hold vast amounts of unstructured data, including documents, images, audio, and videos.

Jul 25, 2024 | bizcommunity.com | Warren Hawkins |Linda Saunders |Lindsey Schutters |Khensani Nobanda

Advertise your job vacancies Generative AI has recently taken centre stage as a transformative tool for businesses, particularly in customer service. Warren Hawkins, MD at Euphoria Telecom. Image suppliedOften, discussions around AI in this space focus on overcoming customer service challenges. However, instead of using AI to keep customers at arm’s length, businesses should leverage it to forge closer connections.

Jul 9, 2024 | bizcommunity.com | Mike Smollan |Linda Saunders |Craig Blignaut |Mariëtte Frazer

Advertise your job vacancies With a unique landscape marked by diverse consumer needs, a burgeoning youth population, growing levels of technology adoption, and a rapidly changing economic environment, Africa’s retail sector is ripe for innovation. Retailers across the continent are looking for innovative ways to stay ahead and increasingly leaning into Artificial Intelligence (AI) as a pivotal technological asset to carve out competitive edges.

Jul 7, 2024 | taarifanews.co.ke | Linda Saunders |Oduor Jack

By Linda Saunders, Salesforce Director Solutions Engineering AfricaThe increasing frequency and unpredictability of extreme weather events demonstrate that no one is spared from climate change. To help mitigate this crisis our planet urgently needs smart solutions. Every organisation, government and individual has a role to play. For companies, their brand, reputation, and financial position all depend on having tangible climate action plans.

Jul 6, 2024 | brandcrunch.com.ng | Linda Saunders |O'Lekan Babatunde

The increasing frequency and unpredictability of extreme weather events demonstrate that no one is spared from climate change. To help mitigate this crisis our planet urgently needs smart solutions such as Net Zero Future. Every organisation, government and individual has a role to play. For companies, their brand, reputation, and financial position all depend on having tangible climate action plans.